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Housing Assistant

£9.00 - £11.00 per hour
Apply2020-01-27 09:43:522020-06-02Eden Brown Synergy

Housing Assistant

Date posted: January 27, 2020
£9.00 - £11.00 per hour
Staffordshire, England
Job description

An excellent opportunity has been made available by my client, an established housing provider.

My client is looking for an experienced Housing Assistant on a initial two to three month, full time temp contract with the view to extend.

The pay rate is £9.00 PAYE or £11.00 Umbrella Ltd.

The role is subject to a basic DBS.

The Housing Assistant, you will be required to assist in day to day activities such as dealing with enquiries, processing payments and cash handling to support the wider Landlord Service function.

Part of your role will be to ensure excellent customer service is given in response to any enquires received and customers are responded to and updated in a timely manner.

You will need to ensure that the Housing Management System (Northgate) is updated with all key information in line with making each contact count.

You will be tasked with verification of invoices and payments, and delivering of purchase orders.

You will need to monitor and produce performance data/statistics and other appropriate information.

An important part of your role will be to assist and support the Homes Managers and Advisors with the sustainment and changes of tenancies, management of ASB, the Lettings process and Neighbourhood Management.

Furthermore, you will be required to review and adjust payment arrangements as advised, including calculating direct debit payments and keeping the customer informed of any changes to scheduled payment plans.

To process changes in payments brought about by Universal credit or amendment to Housing Benefit awards.

This is an urgent requirement by my client, so if you feel this is the ideal role for you to showcase your skill set then please don't hesitate to get in touch with me.

Senior Advanced Consultant: Zack Ali - 0121 685 8705

Email Address:

Your expert recruitment consultant is Zack Ali, call today on 0121 685 8705 or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Reference: 265833ZAA_1580118231

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