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Housing Officer

£16.81 - £20.95 per hour
Apply2020-02-13 10:39:562020-08-20Eden Brown Synergy

Housing Officer

Date posted: February 13, 2020
£16.81 - £20.95 per hour
London, England
Job description

My client is looking asap for a housing officer to join their team on a temporary basis at the rate of £20.95 umbrella based in East London.

This will be a temporary position 3 months approx.

With your experience you will

  1. Be the first and main contact for residents and their representatives on housing and leasehold matters, ensuring responses resolve issues in an effective and timely manner
  2. Deal and Manage ASB cases
  3. Carry out project work with the Housing Operations Manager as and when required.
  4. Maintain an expert knowledge of services in order to respond positively and quickly to resident's enquiries.
  5. Maintain expert knowledge of regulatory, statutory, best practice and legal precedent on all aspects of tenancy, estate and neighbourhood management.
  6. Manage leases and tenancies proactively, protecting the organisations income and interests.
  7. Meet with, and carry out visits to the homes of, residents.
  8. Provide an effective affordability and verification service for new tenancies; sign-up tenants to a range of tenures having ensured they can sustain the tenancy.
  9. Represent at case conferences, Court, tribunals and other forums.
  10. Work the Home Ownership Team to provide services to home owners; and minimise service and administration charge arrears.
  11. Work with Estate Board Coordinators to champion local resident involvement; help facilitate resident Estate Boards, conferences, parties and events.
  12. Work with the ASB Team to investigate breaches of tenancies and leases.
  13. Work with the Counter Fraud Manager to minimise tenancy and other frauds.
  14. Work with the Letting and Marketing Team to minimise the time properties are empty.
  15. Work with the Rents Team to minimise arrears.
  16. Work with the Safeguarding Team to ensure that clients are appropriately supported.

Should your skills match the above please send through your updated CV

Thank you

Your expert recruitment consultant is Danielle Taylor, call today on 0207 422 7371 or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Reference: 266962DAT_1581590395

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