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Allocations Team Administrator

Apply2020-07-23 16:56:382021-07-02Eden Brown Synergy

Allocations Team Administrator

Date posted: July 23, 2020
Up to £10.42 per hour
Kent, England
Job description

My client is looking for a team administrator based in Sevenoaks to help ensure the process of letting our homes runs smoothly. This is at the rate of £10.42 an hour paye

They would like an experienced person with good communication skills, someone who is used to working with and assisting a team of approximately 12 people. There will be a diverse workload that may include scanning and filing documents, taking charge of the team email in-box and passing on tasks to other team members, liaising with our tenants on the telephone, or projects involving driving out to our housing stock. A full driving license and the use of a car would be beneficial.

This is a temporary role for an initial period of 6 months. This can be reviewed and may become a permanent position if they find a person with the right skills.

Housing experience isn't necessary, this would be desirable but experience in a busy team environment is essential.

Responsibilities include

  • Assisting the allocations team to make the best use of our homes whether through housing registers, mutual exchange, transfers, decants and under occupation.
  • Providing an effective administrative support to the team.
  • Providing clear and accurate information to internal and external customers, taking into account their individual circumstances, so they receive a genuine and positive experience.
  • Delivering an excellent service to their customers, answering queries and directing requests where appropriate to team members.
  • Provide a point of contact between the allocations team and other departments
  • Continuously improve the service by self monitoring, keeping records and administration up to date.
  • Live the organisation values for colleagues, customers and stakeholders.
  • Promote equality, value diversity and treat everyone fairly and with respect.
  • Any other duties as required for the level of the post.

If your skills match the above please send through your updated CV

Your expert recruitment consultant is Danielle Taylor, call today on 0207 422 7371 or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Reference: 271198DAT_1595519798

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