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Leasehold Manager

Up to £32.91 per hour
Apply2020-08-03 10:33:472021-05-06Eden Brown Synergy

Leasehold Manager

Date posted: August 3, 2020
Up to £32.91 per hour
London, England
Job description

My client is currently looking for a Leasehold Finance Manager to join their team on a temporary basis for approx for 6 months at the rate of £32.91 umbrella. This is based in East London

With your experience you will have at least 1 years experience of managing a team of staff responsible for issuing section 20 notices, section 20B notices and invoicing leaseholders for their share of major works costs.


  1. To be responsible for the accurate and timely issuing of service charge, major works, shared ownership rent, ground rent demands and leading the team in collating and reconciling financial data.
  2. To examine, develop and implement strategies to improve the accuracy of billing, maximise service charge and major works income, and improve the overall performance of the service unit and the Housing Service Area.
  3. To ensure that all service charge payers receive accurate and timely Notices in accordance with Section 20 of the Landlord and Tenant Act 1985 and any subsequent amendments.
  4. To ensure the accurate and timely production of shared ownership rent increase demands, including calculation, reconciliation and administration of the reserve funds.
  5. To be responsible for leading and implementing effective performance management including, setting service standards and developing performance indicators and targets for the Leasehold Finance Team ensuring that these are met.
  6. To identify resolutions to overcome poor performance issues and take appropriate action when required including, leading performance reviews, initiating and delivering staff training and implementing guidance notes. .
  7. To take action as required to address any service delivery issues within the Leasehold Services Team ensuring that all audit recommendations are fully implemented within agreed timelines.
  8. Work collaboratively with Managers, Team Leaders and LRTBS colleagues to enhance service standards.
  9. To develop excellent customer service standards within the Leasehold Finance Team, monitoring how they are executed, such as providing professional interface with customers on a variety of matters.
  10. To carry out regular IT system and procedural reviews implementing and/or recommending changes to improve performance, and thereafter, updating good practice manuals/user guides as appropriate.
  11. Ensure that Leasehold & Right to Buy Services operates in line with up-to-date legislation, keeping abreast of legislative changes and updating policies and procedures as appropriate.

Should you skills match the above please send through your updated CV

Thank you


Your expert recruitment consultant is Danielle Taylor, call today on 0207 422 7371 or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Reference: 271424DAT_1596447226

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