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Tenancy Support Worker

Up to £12.89 per hour
Apply2020-09-30 14:53:162021-06-11Eden Brown Synergy

Tenancy Support Worker

Date posted: September 30, 2020
Up to £12.89 per hour
Kent, England
Job description

My client is currently looking for a Tenancy Support Worker to join their team based in Sevenoaks, this is a temporary position until December 2020 at the rate of £12.89 paye an hour


  • Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and how to sustain their tenancy this includes
  • Undertaking assessments and arranging for minor adaptations
  • Providing resettlement service
  • Advising and supporting clients to maximise their income
  • Supporting clients to seek specialist advice and support where needed
  • Help customers to understand their responsibilities as tenants and how to sustain their tenancy.
  • Achieve positive outcomes for customers by collaborating with key stakeholders and partner agencies.
  • Achieve positive outcomes in the management of empty homes, arrears and community safety through collaboration with colleagues.
  • Achieve positive outcomes for a diverse range of vulnerable customers by ensuring their care and support needs were met.
  • Follow safe working practices to keep yourself and others safe.
  • Continuously look to improve the service and ensure that all paperwork and record keeping is accurate and up to date.
  • Undertake other duties that are relevant to the job.

Knowledge, skills and experience

  • Knowledge of welfare benefits, budgeting and risk assessments in relation to housing management and allocations
  • Experience of delivering a positive customer focussed service
  • Proven communication, interpersonal and written skills adaptable to all audiences
  • Proven track record of being solution focused, organised and confident in Microsoft packages and learning bespoke customer record management systems.

Experience of achieving positive outcomes of at least two of the client groups listed

  • Frail Elderly
  • Mental Health
  • Learning Disability
  • Physical Disability
  • Victim of Domestic Abuse
  • Ex offender
  • Drug or Alcohol dependant

Should you skills match the above please send through your updated CV

Your expert recruitment consultant is Danielle Taylor, call today on 0207 422 7371 or email d.taylor@edenbrownsynergy.com Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Reference: 273603DAT_1601477596

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