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Revenues Officer - Fully Remote
Location: Bristol
Pay Rate: £26.50 per hour (UMB)
Contract Type: Full-time, Remote

A local authority is seeking an experienced Revenues Officer to support the administration of council tax accounts. This fully remote role involves ensuring the accurate and timely billing, collection, and recovery of accounts in line with relevant legislation.

Key Responsibilities:

Obtain and assess information to determine local taxation liability, including the application of discounts, reliefs, and exemptions

Maintain and update the revenues database accurately to support prompt billing and collection

Respond to enquiries from citizens, businesses, and agents, and make appropriate amendments to accounts

Agree repayment plans and determine recovery actions based on individual circumstances, while maximising collection

Contribute to service improvement by reviewing and suggesting updates to practices, procedures, and documents

Support the training and coaching of colleagues, including the induction of new staff

Essential Experience:

Proven experience using NEC and Info@Work systems

Strong working knowledge of council tax legislation and recovery processes

Excellent administrative and communication skills

Ability to manage workload independently in a remote setting

This is a great opportunity to bring your expertise to a flexible, remote-working environment.

Apply now to be considered.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Job Opportunity: Council Tax Officer - Fully Remote

Employer: Charnwood Borough Council
Pay Rate: £32.11 per hour (UMB)
Location: Fully Remote
Contract Type: Temporary Assignment
Hours: Full-time

Charnwood Borough Council is currently recruiting for an experienced Council Tax Officer to join the Billing and Recovery team. This is a fully remote role offering flexibility and the opportunity to support essential public services from anywhere in the UK.

Key Responsibilities:
Accurately determine council tax liability, including the assessment and application of discounts, exemptions, and reliefs.

Manage the billing and collection of council tax in accordance with legislation and best practice.

Negotiate and monitor effective payment arrangements to maximise council tax collection rates.

Deliver a responsive and inclusive service to all customers, ensuring fairness and compliance with equalities legislation.

Requirements:
Previous experience in council tax billing and recovery is essential.

Strong knowledge of council tax legislation, systems, and processes.

Excellent communication and negotiation skills.

Ability to work independently and manage a remote workload effectively.

This is a great opportunity for a professional with a strong background in local taxation who is looking for flexibility and the chance to make a real impact.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Job Opportunity: Revenues Officer (Fully Remote)
Client: Rugby Borough Council


Are you an experienced Revenues Officer looking for your next opportunity? Rugby Borough Council is seeking a motivated and detail-oriented individual to join their team remotely.

Key Details:

Location: Fully Remote

Duration: 3 months (with potential for extension)

Working Hours: 37 hours per week

Rate: £22/hr (Umbrella) or £16.59/hr (PAYE)

IR35 Status: Inside IR35

Start Date: ASAP

Requirements:

Basic DBS and BPSS clearance

Experience with Civica OpenRevs is essential

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

We're Hiring: Council Tax Collection Officer
Location: Exeter | Grade E | Full-time | Court attendance required

Join Exeter City Council and make a real difference in our community! We're looking for a proactive and resilient Council Tax Collection Officer to help support residents, recover Council Tax arrears, and protect the Council's vital income.

In this key role, you'll be:

Monitoring and managing accounts in arrears

Negotiating realistic payment plans

Supporting customers facing financial hardship

Liaising with enforcement agents, landlords, and other stakeholders

Promoting sustainable solutions in line with our _Help Me With My Problem_ approach


You'll need:

Experience in income recovery or similar customer-focused environments

Excellent communication and negotiation skills

Confidence handling challenging conversations and sensitive data

A calm, flexible, and positive approach

Strong knowledge of Council Tax legislation and recovery procedures (or a willingness to learn)

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.