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Revenues & Benefits Jobs

Servicing the revenues and benefits market for over 25 years

The delayed rollout of Universal Credit has seen a rise in job vacancies.

Eden Brown Synergy were one of the first recruitment consultancies to service the revenues and benefits market and we are proud to continue to do this some 25 years on.

Uniquely, for the past 15 years our specialist teams in Manchester and London have not changed. Chisa, Jermaine, Chris and Peter are still providing their expertise, support and long-standing knowledge of the ever changing housing benefits and council tax market, whilst offering stability and familiarity to our revenues and benefits clients and contractors alike.

Despite the numerous challenges the market has faced over this period including changes in government, welfare reforms (Universal Credit), embracing digital technology, global recessions and most recently Brexit, there has always been a continuous demand for skilled contract staff across our local authority client base.

Following the introduction of Universal Credit in 2013, it was predicted by some that the revenues and benefits contractor market would decline due to lower demand for staff. As a result, a number of contractors moved into permanent employment, others retrained to move into other council departments and some even left the local government sector altogether.

However 6 years on, the long delays and policy amendments in Universal Credit rollout has meant that overall the revenues and benefits contract market has remained buoyant and we’ve seen a consistent job flow across all roles within the sector.

Moreover, with the latest delays and set-backs recently announced, we’re now seeing a real surge in demand for skilled housing benefits and council tax contract staff, with shortages and supply issues being seen in many localities. Our Clients are struggling with the continued workload, which in many instances has increased as Universal Credit has been rolled out.

If you’re an experienced Revenues and Benefits contractor, there’s never been a better time to get in touch with us to discuss the range of opportunities we have available, including home-working contracts.

Roles we recruit for:

  • Heads of service
  • Benefit managers
  • Benefit assessors
  • Subsidy officers
  • Appeals officers
  • Housing benefit assessors
  • Customer service officers
  • Overpayments officers
  • Benefit system specialists
  • Housing benefit fraud investigators

Browse all Revenues & Benefits jobs