Division: Children’s Service Delivery
Client: Bradford Children and Families Trust
See how we helped Bradford Children and Families Trust manage Child in Need cases efficiently.
Client Background
Bradford Children and Families Trust is dedicated to safeguarding and supporting children and families within the community. It focuses on ensuring that interventions and services are delivered in a timely and effective manner to those in need.
The Challenges
Bradford Children and Families Trust (formerly Bradford Council) were experiencing a high volume of Child in Need work which had experienced drift and delay. Eden Brown Synergy were commissioned to provide capacity of 1 Team Manager and 6 Social Workers, with oversight from the EBS Senior
Management Team
The brief was to offer intensive support to children on CIN plans with visits to be undertaken at least twice weekly. The team were to undertake intensive assessments, informed by multi-agency partners and family networks, to identify immediate and longer-term support needs.
- High volume of CIN cases
- Drift and delay in cases
- Management oversight
- Low re-referral rate
- Positive feedback from families and partners
- Performance reporting
The Solution
Initial Consultation
An initial consultation took place with the Sponsor to understand the challenges, aims, and service requirements. The proposal, pricing, duration, and KPIs were agreed upon, following which, a clear project delivery plan was implemented. An implementation day was held prior to the project
commencing, ensuring IT setup, effective team integration, and familiarization with internal managers, systems, and processes. This preparation was crucial for success.
Implementation & Oversight
Swift implementation of a CIN team addressed the lack of capacity within the service. All cases were reviewed, and robust management oversight was provided in week 1.
Timely visits, interventions, and planning with families and multi-agency partners led to the consistent implementation of threshold and effective plans for children. Regular audits, performance reports, and senior management meetings ensured effective communication
and swift resolution of emerging issues.
The Results
The Service Delivery Team helped manage the volume of CIN cases, ensuring timely, proportionate support. Most children were visited at least twice weekly. Joint efforts with multi-agency partners and family networks ensured children with emerging vulnerabilities received appropriate support, reducing demand on statutory teams. Children needing long-term support were swiftly escalated.
- CIN cases managed
- Timely, proportionate support
- Multi-agency collaboration
- Swift case escalation