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Job Description:

North Northamptonshire Council is looking for a Housing Options Officer to support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options.

Key Responsibilities:

Manage the triage process for homeless applications.Make decisions on cases in line with housing legislation.Provide advice and guidance on housing options to applicants.Work with internal teams and external agencies to resolve homelessness cases.

Requirements:

Experience in housing options, homelessness casework, or related areas.Strong understanding of homelessness legislation (Housing Act 1996, Part 7).Excellent communication and case management skills.

Ability to manage a high caseload in a fast-paced environment.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

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