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Role Purpose
* To be responsible for the effective delivery of the Council's duty to prevent and relieve homelessness for households who approach the Council in housing need. This will involve assisting homeless households to avoid the experience of temporary accommodation by engaging with all necessary parties including landlords and other excluders to stop the loss of their current accommodation followed by a planned move to the Private Rented Sector where appropriate. When this is not possible or appropriate, to explore and present a range of housing options to resolve their housing needs.
* The postholder will have the ability for dealing with a range of cases, including complex cases which may be subject to judicial review and ombudsman enquiries.
* The postholder will be responsible for conducting statutory homelessness assessments and for supporting households to sustain their tenancies and ensuring they are settled into their new accommodation.
* The postholder will have a comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex and difficult cases.
* The postholder will seek to empower households to find their own solution to their housing crises, and particularly:
o Engaging individuals/households in the borough experiencing a housing crisis and managing their expectations in relation to the private rented property market in order to make the decision for themselves/their family.
o Linking those individuals/households with, and advocating for, the right assistance in existing services to address their holistic needs.
o Avoiding a placement in Temporary Accommodation for households receiving timely assistance in relation to their housing crisis.
o Providing tenancy support for the families placed in private rented sector (PRS) accommodation to ensure sustainability of such tenancies.
o Providing practical advice, information and support on a wide range of issues including housing, welfare rights, and the promotion of personal independence and helping clients to find long term settled accommodation.
o Negotiating and mediating with landlords and excluders to agree new tenancies/licences as well as extensions to existing tenancies and licences.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

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