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Neighbourhood Officer - Slough - £20.81 p/h umb

Main Accountabilities:

To support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents.

Provide a comprehensive office management function including (but not limited to): supporting the administration of complaints and enquiries, post and stationery, taking telephone messages for staff, ensuring all written correspondence is dealt with by the correct officer in the correct timescales, manage the diaries of officers, fob and key management, maintenance of electronic records, administration related to lone worker devices.

Raising of Purchase Orders and ensuring invoices are checked and paid.

Provide administrative support in relation to the preparation of documents for Senior Neighbourhood Officers to use when going to court to;

gain access to properties to allow Slough Borough Council to exercise its duty as a landlord to inspect all gas and electricity supply to council-owned homes; and

preparation and research to assist in collating and organising documentation for tenancy and ASB enforcement.

Provide administrative support in the management of council owned garages, car ports and hard standings including the administration of voids, allocations, lettings, and the termination of rental agreements.

Working with partner service areas to manage council house voids process.

Lead on preparing and completing all paperwork associated with signing up tenants to new tenancies. This includes arranging and conducting viewings, meeting with new tenants to complete relevant paperwork, carrying out identity checks and ensuring that the first period of rent is paid in advance of the tenancy being signed.

Support the completion of all mutual exchange processes from receiving an application through to completion of the exchange within the statutory timescales.

Maintain and update all records of tenancy audits and estate inspections completed by Senior Neighbourhood Officers updating NEC database.

Support the administration of all council house and garage recharges.

Support all Neighbourhood Leads and the Neighbourhood Manager to provide timely key performance indicator information each quarter.

Lead on ensuring all tenancy changes are reflected accurately on NEC database and that these changes are updated in a timely manner.

Ensure compliance with, and promotion of Health and Safety policies and procedures.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

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