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MAIN ACCOUNTABILITES

To provide a dedicated and empathetic service to clients owed the main housing duty assessing their housing and support needs and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation.

To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance as well as welfare benefits and social care knowledge.

To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law.

To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services.

To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership.

To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation.

To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation

To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments, , mutual exchange, debt and rent arrears advice and HB support.

To have a full clean UK driving licence in order to conduct home visits at the clients home, prison, hostels, hospital or other locations as may be necessary.

To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere.

To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken.

To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations.

To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times.

To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case.

To complete administrative tasks related to the post as required.

The post holder is required to take reasonable care for the safety and health of themselves and others who may be affected by their acts and comply with service procedures and the Council's Health and Safety at Work Policy.

Commitment to the Council's Child and Adult Safeguarding responsibilities.

Commitment to the Council's Strategic Plan and to support the Council's strategic objectives.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.