Job Search

We are excited to invite CVs for a Team Manager within a new Renters Rights Act (RRA) Tenancy Rights, Advice and Enforcement Team, a key position to enforce the rights of private rented tenants under the new Renters Rights Act legislation, tackle harassment and unlawful eviction and uphold the council's regulatory responsibilities. The position is until March 2027.

The new manager will oversee a dedicated team of 4 officers who will provide specialist support and advice in response to new duties under the Renters' Rights Act. The team will be central to delivering a fairer and safer private rented sector in Lambeth, acting also as a homelessness prevention tool.

The Team Manager will provide strategic leadership, expert technical expertise, and staff management across advice, casework, and enforcement activity relating to the advertising, letting and ending of private rented sector tenancies. You will build a high performing team, ensuring residents receive accurate, timely, person-centered advice on their rights and protections, and that breaches of tenancy law are investigated and enforced lawfully, proportionately, and consistently. Enforcement action will involve evidence collection up to standards admissible in court, leading for the council with Legal on bringing cases to court for criminal prosecution or issuing and collecting civil penalty fines.

You will work closely with Homelessness Prevention and partners across ASC, CSC, Health, VAWG services and voluntary sector organisations.

This is a unique opportunity to drive forward a new offer, strengthen operational practice, and enhance the council's impact on tenancy rights and unlawful eviction prevention.

We are looking for colleagues who can demonstrate:

A good knowledge of tenancy law and security of tenure, unlawful eviction, harassment, and investigatory frameworks
Experience managing or supervising complex casework within a statutory or regulatory context
The ability to lead service improvements, develop operational policy, and maintain high-quality standards
Strong leadership, communication and partnership-working skills
A proactive, resident-centred and trauma-informed approach to working with residents

If you're passionate about tenants' rights, and ready to lead a specialist team delivering critical regulatory functions, we'd be delighted to hear from you

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.