Housing Companies Tenant Services Manager - Brent

To directly manage a high-profile portfolio of homes that relieve families and single people from homelessness, through Brent's Housing Companies (i4B and First Wave Housing).
To deliver all aspects of high-quality tenancy services in line with contract requirements, which will include ensuring that agreed performance standards and targets are met and ensuring high levels of tenant satisfaction.
To manage tenancies, end to end, let to re-let, taking full ownership of the tenant's journey.
To support the Housing Companies Operational Manager in promoting and improving the i4B brand and developing resident engagement, with continuous drive towards improving tenant satisfaction.

Eden Brown Synergy is an equal opportunities employer.

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