Division: Corporate Services
Client: National Health Services
Discover how EBS assisted the NHS in securing a permanent HR Case Manager.
Client Background
The NHS manages and maintains facilities, focusing on creating safe, efficient, and sustainable environments. This ensures that healthcare delivery across the UK is supported by well-kept spaces conducive to high-quality care.
The Challenges
The NHS faced significant challenges in recruiting an experienced HR professional for a critical Colleague Relations Case Manager position. This role was essential, overseeing HR cases across a broad region, and demanded a blend of remote work and substantial travel to various sites.
The main difficulty in filling this vacancy stemmed from their own advertising efforts, which failed to attract a sufficient number of qualified candidates. This shortfall in applicants highlighted a potential issue in how the position was marketed or the reach of their advertising channels, necessitating a reevaluation of their recruitment strategies to better target and engage suitable professionals.
- Insufficient Applicant Pool
- Market insights
- Travel work requirements
- Geographical Coverage
- Candidate Expectations
- Competitive Market
The Solution
Recruitment Strategy:
To refine their recruitment approach, we collaborated closely with the Hiring Manager to understand specific job requirements and past recruitment challenges. We crafted customised job advertisements with targeted screening questions to effectively filter candidates. This advertisement was disseminated across several job boards.
Additionally, we engaged in proactive headhunting using databases and LinkedIn networks to directly connect with potential candidates, aiming to attract a more qualified pool of applicants and enhance the chances of finding the right fit for the demanding role.
Candidate Matching:
The team ensured that all applicants met the necessary experience criteria and fully understood the role requirements. We managed interview logistics, coordinated schedules, and facilitated seamless communication between candidates and the hiring team.
Additionally, we assisted with pre-employment vetting and onboarding processes to ensure a
smooth transition for new hires.
The Results:
Effective recruitment strategies led to sourcing qualified candidates, with top picks shortlisted
for interviews. All candidates were briefed on the role’s demands, ensuring commitment.
Interview logistics were tailored, and post-offer support expedited onboarding. Positive HR
feedback noted the high quality of CVs from EBS.
- Streamlined interview process
- Future qualified candidates
- Sourced qualified candidates
- Ensured staff commitment