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Customer Service Advisor

£10.26 - £11.75 per hour
Apply2019-05-15 16:36:042019-06-05Eden Brown Synergy

Customer Service Advisor

Date posted: May 15, 2019
£10.26 - £11.75 per hour
Merseyside, England
Temporary
Job description

Eden Brown Synergy is working on behalf of a well-respected housing association to recruit a Customer Service Advisor to be based from their offices in Merseyside, commencing on initial 6 month contract.

You must be passionate about delivering an excellent customer experience as you'll be the first point of contact for the association via telephone, web and other media within a fast-paced, dynamic contact centre environment.

In doing so, you'll ensure that you resolve enquiries accurately, effectively and efficiently and be responsibly for making a variety of outbound calls to customers. You will also be tasked with resolving complaints at point of contact and work closely with colleagues to deliver a first point of access service.

To be considered for this role, you must be able to show recent experience of working within a social housing customer services environment and be able to deal with customers sensitively in difficult and challenging situations.

To register your interest in the opportunity, please forward a copy of your current CV and daytime contact details as soon as possible.

Eden Brown Synergy is an equal opportunities employer. For more opportunities, please visit www.edenbrownsynergy.com

Reference: 259286HSE_1557934562

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