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Inbound Call Handlers - Perth (Scotland)

Pay rate: £13.80 per hour + holiday pay on top of that

Roles: Call Handlers

Contract length: 6 months (potential to extend/go permanent)

Address: Perth, PH2

Parking: Free parking on site

Onsite for initial training, then hybrid working thereafter.

Shift pattern will include 1 full weekend shift every 7 weeks (8am-6pm - with shorter shifts and rest days in week before/after), 10 x late shifts (12-8pm) over a 14-week period, 10 x 8am-4pm shifts over a 7-week period. All other shifts would be 9am to 5pm.

The roles:

These roles are similar to a switchboard - they will direct the calls to the correct area of the business - to enhance the customer experience & save customers from bouncing around the system, reducing failure demand in our frontline team.The calls are an average of 2 mins - approx. 100 per day. - the person must understand the customer demand and direct the customers to the correct area.There will be a set of questions (tool) to direct the calls - this tool is being built and will tell the person which demand is directed to which route.The person will also be required to demand capture so this can be analysed.Must have excellent communication skills/ customer service and empathy and the ability to utilise the system.There are no data protection questions asked at this stage as this will be verified by the end team.

Please only apply for these roles if you are available to start work on short notice and available to group face to face interview on Friday 20th June 2025.

No previous experience needed, just a good attitude and work ethic.

Thank you

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

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I am working with a Local Authority in Berkshire who are looking for an experienced Head of Finance for a 3 month period.

The role is full time, to start ASAP and paying up to £750 Umbrella per day (insode IR35)

The role:

We are looking to bring in an interim Head of Communities and Adult Social Care Finance to cover a 3 month gap from the existing post holder leaving and the new post holder starting in August.

Duties:

Strategic Finance Business Partner support to the Directorate of Communities and Adult Social Care.

Line management of:

Finance Business Partner x 2Accountant x 1Client Finances Manager x 1

Qualifications:

CCAB (or equivalent) - Fully qualified - ideally 5 years post qualification experience.

Experience:

Strategic Finance Business Partner for Adult Social Care (significant)

Working Arrangements:

Flexible. No fixed requirement to work in the office a set number of days per week. Estimate 1-2 days per month.Will need to attend Civic Office on Day 1 to collect laptop/security pass and complete IT induction and on final day to hand back laptop/security pass etc.Rate: £650 - £750 per day, inside IR35Start Date: ASAP

Please only apply for this role if you are an experienced Head of Finance with Adult Social Care experience and available to start work on no more than 1 week's notice.

Thank you

Charlotte

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

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Role: Interim Management Accountant
Location: Greater Manchester
Type: Full time temporary
Rate of pay £30 - £37 per hour

Eden Brown are seeking an experienced Interim Management Accountant to join a dynamic Further Education College on a full time interim basis.

This is a key role in the finance team, providing critical support to senior leadership with timely, accurate financial analysis and management reporting.

Key Responsibilities:
* Ensure compliance with ESFA funding requirements and other regulatory bodies
* To be responsible for producing highly accurate College Management Accounts including completion of all balance sheet reconciliations and variance analysis. Ensuring all control accounts are reconciled and routine balance sheet reconciliations are carried out. Retaining control and accuracy of the Colleges Assets and Liabilities. Liaising with the Head of Finance for board reports and key risk and opportunities.
* To prepare, analyse and distribute meaningful monthly budget holder statements, load budgets and re-forecasts into the system and report back to the Head of Finance any known risks or overspends.
* To meet a portfolio of budget holders periodically to review and provide financial support and training. To provide support or arrange financial training to Colleagues as necessary.
* To support the Payroll Officer with the monthly Payroll and Pensions processes and provide cover as appropriate.
* To assist with and take ownership of aspects of the annual budget setting and financial planning process as directed by the Head of Finance.
* Work collaboratively with internal teams to improve financial processes and reporting

The Ideal Candidate Will Have:
* Proven experience in a similar role within the education sector (FE/HE preferred)
* A recognised accounting qualification (ACCA, CIMA, ACA or equivalent)
* Strong knowledge of budgeting, forecasting, and financial reporting
* A proactive approach with excellent communication and interpersonal skills
* Availability to start at short notice

A DBS is also needed for this role. If you do not have a current DBS Check Eden Brown can apply for one on your behalf.

If this is of interest please apply now to avoid disappointment

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

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Finance Business Partner

Eden Brown Synergy is delighted to collaborate with a public sector organisation who are looking for an experienced Finance Business Partner to deliver high-quality financial advice, strategic insight, and operational support across key service areas.

This is a hybrid, permanent role, offering the chance to contribute to complex and meaningful financial work in a dynamic environment.

Key Responsibilities:
* Act as a strategic partner, providing financial advice to senior stakeholders, directors, and service leads.
* Lead on budgeting, forecasting, financial modelling, and closing the accounts.
* Support the Head of Finance and Finance Managers in delivering professional, adaptable finance support.
* Conduct financial analysis, business case development, and option appraisals.
* Guide procurement processes and evaluate financial aspects of tenders.
* Present complex financial information clearly to a range of audiences, including departmental and project boards.
* Identify and support efficiencies, innovation, and improvements in financial support.

Essential Skills and Experience:
* CCAB/CIMA qualified, part-qualified, or with significant equivalent experience.
* Strong knowledge of local government finance and experience in managing large budgets.
* Excellent analytical, numerical, and communication skills, with the ability to present complex data to non-finance stakeholders.
* Proficiency in Excel and experience with integrated financial systems.
* Skilled in financial planning, case management, and stakeholder engagement.
* Experience advising senior leadership, supporting service change, and improving value for money outcomes.

Desirable:
* Experience in developing business cases and assessing new initiatives or funding streams.
* Familiarity with financial oversight in public procurement or capital projects.

If the role feels of potential interest, please apply with an up-to-date CV for immediate consideration.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

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