Job Search

Eden Brown Synergy are currently looking for an experienced Qualified Social Worker to join the Mental Health Team for Westminster City Council.

Duties and Responsibilities:
* Managing a caseload of adults with complex mental health needs in accordance with statutory duties.
* Undertaking Care Act assessments, reviews, and support planning to promote independence and wellbeing.
* Completing Mental Capacity Assessments and applying the principles of the Mental Capacity Act where appropriate.
* Working collaboratively with NHS Mental Health Services, partner agencies, and community organisations to deliver coordinated support.
* Carrying out safeguarding enquiries and risk assessments in line with relevant legislation and local procedures.
* Preparing accurate assessments, reports, and case recordings in accordance with statutory requirements.
* Promoting recovery-focused practice and ensuring individuals receive person-centred support.

Working Pattern:
* Hybrid working.

Pay Rate:
* £32 p/h Umb.

Essential Requirements:
* Social Work Qualification - Degree or equivalent.
* Minimum 3 years experience within Adult Social Care.
* Experience within a Mental Health Team.
* Social Work England Registration.
* Thorough knowledge of the Care Act 2014, Mental Capacity Act, Mental Health Act, and safeguarding procedures.

Benefits of working with Eden Brown Synergy include:
* DBS check processed and paid for by Eden Brown Synergy.
* Twice weekly payroll.
* Dedicated recruitment consultant to support you throughout.

Please apply with an up-to-date CV for immediate consideration.

Please contact me on 01756 537412 or K.Dsouza@ edenbrownsynergy.com

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Investment Surveyor - Westminster - £550 p/d umb

Job Title: Investment Surveyor
Location: Westminster City Council (Hybrid - Office/Home Based with Site Inspections)
Contract Length: Initial 6 Months
Rate: £550/day (Umbrella)
Directorate: Housing - Temporary Accommodation Acquisitions Team
Reporting To: Senior Investment Manager

About the Role

Westminster City Council is recruiting two experienced Investment Surveyors to join the Temporary Accommodation Acquisitions Team within the Housing Directorate. This team plays a vital role in securing residential accommodation for use as temporary housing.

Key responsibilities include:

Acquisition and leasing of private sector residential properties, including individual units and larger blocks.
Sourcing suitable stock and negotiating acquisition and lease terms.
Overseeing pre-purchase due diligence and preparing internal reports in line with governance requirements.
Conducting site inspections as part of the acquisition process.
Candidate Requirements

We are looking for professionals who bring:

A minimum of 3 years' experience in commercial or residential property transactions.
Strong commercial acumen and negotiation skills.
Excellent oral and written communication abilities.
High numeracy and proficiency in Windows and Excel.
RICS qualification is preferred, but candidates with relevant residential sales or lettings experience will also be considered.

Why Join Westminster City Council?

This is an opportunity to contribute to meaningful housing solutions in one of London's most dynamic boroughs. You'll be part of a team making a tangible impact on the lives of residents while working in a collaborative and professional environment.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Building Safety Manager - Westminster - £405.21 p/d umb

Principal Building Safety Manager
Westminster City Council
Rate: Approximately £370 per day (Umbrella)
Contract: Interim / Contract
Working Pattern: Agile / Flexible

About Westminster
Westminster City Council is committed to creating a fairer Westminster, placing residents at the heart of everything we do. We champion ambition, diversity and innovation, working collaboratively to respond to the evolving needs of our communities.
Our culture is defined by openness, transparency and integrity. Through The Westminster Way, we invest in our people, celebrate diversity, and empower everyone to lead and grow.

The Role
We are seeking an experienced Principal Building Safety Manager to lead and oversee building safety across Westminster's housing portfolio, ensuring full compliance with the Building Safety Act 2022 and associated legislation.
This is a senior leadership role reporting to the Head of Compliance & Building Safety, with responsibility for managing a multidisciplinary team and delivering high-quality building safety strategies for High-Risk Buildings (HRBs).

Key Responsibilities

Lead the development, implementation and continuous improvement of building safety policies, processes and procedures
Manage a team including Building Safety Managers, Structural Engineer, and Resident Engagement resources
Oversee the delivery and quality assurance of Building Safety Case Reports and risk assessments
Ensure all in-scope buildings are registered with the Building Safety Regulator
Drive the "golden thread" of building safety information across the housing portfolio
Coordinate building safety programmes and allocate actions to planned and reactive works teams
Provide expert advice on fire and building safety to internal stakeholders
Lead building safety committee meetings and report regularly on compliance, risks and KPIs
Oversee resident engagement strategies and ensure delivery of safety information packs
Support procurement of fire remediation and improvement works
Contribute to Gateway applications and major works programmes
Ensure compliance with mandatory occurrence reporting requirements
Maintain oversight of legislation including the Fire Safety Act 2021 and Building Safety Act 2022
Promote a strong building safety culture across the organisation and supply chain

What We Expect This Role to Deliver

Safe and compliant High-Risk Buildings across Westminster's housing stock
Full adherence to building safety legislation and regulatory requirements
Improved resident engagement and safety awareness
Strong cross-departmental collaboration to embed building safety best practice

Skills & Experience
Essential:

Extensive experience in building safety, building surveying, or construction within housing (public or private sector)
Strong knowledge of building safety legislation and regulatory frameworks
Proven experience managing complex programmes and multidisciplinary teams
Experience developing and reviewing safety case reports and fire risk strategies
Strong stakeholder management skills, including working with residents, leaseholders and senior leaders
Financial awareness and ability to plan and forecast budgets
Excellent written and verbal communication skills

Desirable:

Local Government experience
Experience working with consultancy and contractor supply chains
Understanding of leaseholder responsibilities (including Section 20 processes)

Qualifications

NEBOSH Fire Safety Management (or equivalent Level 3 qualification)
Degree in Building Surveying, Fire Engineering or related discipline
Affiliation with IFSM or IFE
Demonstrable competence in reviewing building safety assessments

Desirable:

Membership of a professional body (RICS, CIOB, CABE, RIBA)

Leadership & Behaviour
As a senior manager, you will:

Champion the Westminster Way through inclusive, proactive leadership
Empower teams to perform at their best through coaching and development
Drive performance, innovation, and continuous improvement
Operate effectively within a public sector and political environment
Promote equality, diversity and inclusion in all aspects of your work

Why Join Westminster

Work at the forefront of building safety reform in one of the UK's most high-profile boroughs
Lead a critical programme delivering real impact for residents
Join a collaborative, forward-thinking and inclusive organisation
Benefit from flexible working arrangements and a strong development culture

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Reviews Officer - Kensington & Chelsea - £36.08 p/h umb
The officer will work with the Housing Needs Service to respond to complaints concerning homelessness, temporary accommodation, housing register applications, as well as other service matters. Knowledge and experience of complaints handling required. Knowledge and experience of homeless duties very beneficial. Candidates with experience of homelessness statutory review investigations welcomed. Candidates must have strong written communication skills and expression, and will be expected to comply with RBKC Codesigned Customer Service Standards.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Resident Liaison Officer - Kensington & Chelsea - £27.36 p/h umb

In this role, the officers will be a key point of contact for tenants and leaseholders during the delivery of capital projects such as retrofit works, kitchen and bathroom programmes, and other complex or specialist schemes. They'll provide clear information, practical advice and ongoing support, helping residents understand what to expect and ensuring their concerns are addressed sensitively and professionally.

Working closely with Project Managers, contractors, consultants and fellow Resident Liaison Officers, officers will help develop and manage resident engagement plans for each project. This includes coordinating resident communications such as letters, newsletters and meetings, attending site based drop ins, and supporting any temporary or permanent rehousing arrangements where required.

A key part of the role involves identifying and supporting vulnerable residents, ensuring reasonable adjustments are made where needed, and escalating safeguarding or risk concerns in line with Council policies. You will also gather resident feedback before, during and after works, helping improve how services are delivered.

What We're Looking For
Someone who has experience in a resident facing or customer focused role, ideally within housing, construction or a similar environment
* Can communicate clearly and confidently with a wide range of people
* Is organised, resilient and able to manage competing priorities
* Is comfortable working on site and attending meetings, including occasional evenings
* Is committed to inclusive, respectful and empathetic engagement

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Eden Brown Synergy are currently looking for an experienced Social Worker to join the Step Down Team for Westminster City Council.

Duties and Responsibilities:
* Undertake Care Act assessments and develop support plans following hospital discharge.
* Work within the Discharge to Assess model across homes, rehab units and community settings.
* Complete safeguarding enquiries, Mental Capacity Act assessments and robust risk assessments.
* Manage a varied caseload and ensure timely completion of assessments within set timescales.
* Work collaboratively with health and MDT partners including Homefirst, Reablement and CLCH.
* Promote independence through strengths-based practice and assistive technology.
* Maintain accurate case records and comply with all statutory and council procedures.
* Participate in supervision, CPD, audits and service development activities.

Why this role?
* Supportive multi-disciplinary team with strong leadership and supervision.
* Opportunity to shape services and work closely with health partners across Westminster and RBKC.
* Excellent CPD and progression opportunities including specialist training.

Pay Rate:
* £32 p/h Umb.

Essential Requirements:
* Social Work Qualification and Social Work England Registration.
* Minimum 1 year post-qualifying experience in a Local Authority or health setting.
* Experience of assessment work, safeguarding and multi-disciplinary working.
* Strong knowledge of Care Act 2014, Mental Capacity Act 2005 and safeguarding legislation.

Please apply with an up-to-date CV for immediate consideration.

Please contact me on 01756 537412 or K.Dsouza@ edenbrownsynergy.com

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

The Role

We are looking for a Complex Cases Officer to join our Property Services Department, to help support the Responsive Repairs Team's responsibilities of addressing and resolving complex repairs concerns or related issues that residents' and leaseholders' or their advocates bring to our attention.



Whoever takes on this role, will be a key point of contact for tenants and leaseholders or their advocates during Stage One complaint investigations or Members Enquiries about repairs concerns or related issues ranging from leaks (from pipes or roofs, or through windows or ceilings), plumbing, damaged doors or windows, and flooring to conduct of staff.



They will also be required to provide clear information, practical advice (written and verbal) and ongoing support by working with residents or leaseholders and relevant staff to ensure Stage One complaint and Members Enquiries are resolved, help residents understand what to expect and ensure their concerns are addressed sensitively and professionally and to ensure fulfilment of any commitments made.



Whoever takes on this role will work closely with repairs staff including planners, supervisors, surveyors, and members of the Housing Response, Neighbourhoods, Estate Services, Gas Contracts, Customer Experience, Corporate Complaints, and Capital Delivery teams, and contractors. This will enable them to address or investigate complaints or Members Enquiries received and proffer appropriate solutions or recommendations and then coordinate follow-up actions to ensure any commitments made are fulfilled accordingly and in timely manner.



A key part of the role involves identifying and supporting vulnerable residents, ensuring reasonable adjustments are made where needed, and escalating safeguarding or risk concerns in line with Council policies or Housing Management processes. This role will also involve gathering resident feedback after Stage One investigations or Member Enquiries to help improve how services are delivered.



This is an exciting opportunity to join our Responsive Repairs Team on a fixed term contract, contributing towards responsibilities that make a real difference to residents' or leaseholders' and their homes.



What we are looking for:



Someone who has experience in a resident facing or customer focused role, ideally within housing, construction, or a similar environment

* Can communicate clearly and confidently with a wide range of people

* Is organised, resilient and able to manage competing priorities

* Is comfortable working on site and attending meetings

* Is committed to inclusive, respectful, and empathetic engagement

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

The Role:

This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate.

Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030.

You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed.

You'll deal with a wide range of issues, from assisting in decanting residents to resolving disputes. Communication will be an important element of the role: you'll attend meetings, and exhibitions for residents, and will advise contractors on resident information packs and messaging.

You will ensure the very highest quality outcomes for residents, ensuring residents are kept updated throughout and that the Council's processes are always followed to deliver excellent customer service.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

JOB PURPOSE:
To be responsible for the collection of accommodation charges and to ensure arrears are reduced and income is increased. Work includes making contact with applicants by letter, telephone and home visits, troubleshooting, supporting applicants to make benefit claims, developing relationships with support agencies and close liaison with other teams with the Housing Needs service

1. DESCRIPTION OF DUTIES:
The post is responsible for a portfolio of services which may be altered from time to time but currently includes responsibility for
* Provide advice and support when needed to enable customers to resolve problems and remain in their home

* Collection of income and full management of customer accounts, managing cases that need further action e.g. court action

* Manage and monitor cases where a Notice to Quit has been issued and to commence possession proceeding once expired

* To undertake work associated with DIY possession

* Work closely with the Council's legal team to monitor possession cases to ensure RBKC are charged correctly, and that service level agreement timescales are adhered to

* To ensure that high levels of service and customer satisfaction are maintained

* Provide a supportive, yet firm approach to service delivery with the aim of minimising arrears whilst assisting our customers to sustain tenancies

* Establish customers reason for rent arrears and work them to tackle the reasons for non- payment

* Monitor rent accounts to ensure residents in arrears are contacted promptly and payment due are taken or a mutually agreeable arrangement made and monitored

* Initiate legal proceedings, attend court and evictions as necessary

* Manage and refund rent credits when required

* Manage and identify write offs for management approval

* Maintain working relationship with welfare benefit teams and other agencies to help customers manage their finances and debt related issues
* Update and manage financial arrangements for storage and removals
* To create and maintain accurate records of the service to ensure compliance with reporting arrangements and provide management with the information required to monitor performance and service standards in accordance with Council policy and the legal framework.
* To develop and maintain a positive relationship with clients, resident organisations, council officers, housing providers, advocates, elected members and other stakeholders to ensure high levels of customer satisfaction are achieved.
* The post holder is required to take reasonable care for the safety and health of themselves and others who may be affected by their acts and to work with management to comply with service procedures and protocols and with RBKC's Health and Safety Policy and all guidance, instructions and risk assessments. In particular, the jobholder is required to attend training relevant to their post in order to ensure their health and safety responsibilities are met.
* To understand the value of information to the council and to contribute to good information governance by keeping information safe, accurate and up to date and available to those who need it. The post holder must abide by the council's information governance policies.
* To undertake any duties appropriate to the grading of this post, as requested by Income Team Manager, Head of Temporary Accommodation and Resettlement or another manager within the Housing Needs Service.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Eden Brown Synergy are currently looking for an experienced Qualified Social Worker to join the Complex Care Team for Westminster City Council.

Duties and Responsibilities:
* Managing a complex caseload within the Complex Care Team.
* Undertaking Care Act assessments, support planning, reviews, and risk assessments.
* Supporting adults with complex needs including physical disabilities, mental health, learning disabilities, and safeguarding concerns.
* Carrying out Mental Capacity Assessments and Best Interest decisions in accordance with the Mental Capacity Act.
* Working in partnership with health professionals, housing, providers, and other multi-agency partners to deliver effective care and support.
* Managing safeguarding enquiries and ensuring appropriate interventions are implemented.
* Maintaining accurate case notes, assessments, and reports in line with statutory legislation and council procedures.
* Promoting independence, wellbeing, and person-centred practice at all times.

Working Pattern:
* Hybrid working

Pay Rate:
* £32 p/h Umb

Essential Requirements:
* Social Work Qualification - Degree or equivalent
* Social Work England Registration
* Previous experience working within Adult Social Care/Complex Care services
* Sound knowledge of the Care Act 2014, Mental Capacity Act, and safeguarding legislation
* Ability to manage complex caseloads within a fast-paced environment

Benefits of working with Eden Brown Synergy include:
* DBS check processed and paid for by Eden Brown Synergy
* Twice weekly payroll
* Dedicated recruitment consultant to support you throughout

Please apply with an up-to-date CV for immediate consideration.
Please contact me on 01756 537412 or K.Dsouza@ edenbrownsynergy.com

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.