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Job Title : Senior Local Taxation Recovery Officer
Hours: 37 hours per week - Monday to Friday

An exciting opportunity has arisen for an enthusiastic and dedicated individual to join our busy revenues team based within the Town Hall with an opportunity for hybrid working.
As this is a Senior Role within the team, you will need to have a good knowledge of Council Tax and Business Rates legislation (an IRRV qualification or equivalent knowledge and experience) and ideally, have experience of using NEC(Northgate) Computer Systems and spreadsheets. You will also need to have had experience of representing a council in the magistrate's court at Liability Order hearings. You will also need to deal with customers who may be upset and in financial difficulty so you must be able to communicate accurately in both written and spoken English, have good customer service, communication and negotiation skills. You will also need to be able to work as part of a team and on your own initiative
A basic disclosure check under the Disclosure and Barring Service is required for this post
What is the role?
To support the Senior Local Taxation Officer in delivering and maintaining a high quality debt recovery service covering Council Tax, Business Rates
To deputise for the Senior Local Taxation Officer as required including staff supervision and attending meetings.

To provide technical advice and respond to correspondence and telephone enquiries, which can be of a complex nature, to do this through a comprehensive knowledge of Council Tax and Business Rates collection and enforcement regulations.

To ensure and assist as required with administrative and financial tasks on the NEC Revenues system to enable the collection, monitoring and recovery of Council Tax and Business Rates

Eden Brown Synergy is an equal opportunities employer.

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