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Service Charge Officer

£24.00 - £28.00 per hour
Apply2020-01-23 11:17:042020-09-17Eden Brown Synergy

Service Charge Officer

Date posted: January 23, 2020
£24.00 - £28.00 per hour
Surrey, England
Job description

My Client is currently looking for a Service Charge Officer to join their team on a temporary basis for approx 3 months based in at the rate range of £24-£28 per hour umbrella (Depending on experience)

This position is more of a back office, finance role involved with the setting of service charges and leaseholder enquiries. With your experience you will deliver service charge processes effectively and consults with residents in line with legal requirements. Supports the Investigation and modification of charges in response to resident enquiries and liaise closely with all relevant stakeholder departments.

Responsibilities include;

  • Analyses and validates data from various source systems and spreadsheets in order to prepare Annual Statements of Accounts, Annual Service Charge Estimates, Service Charge
  • Estimates for New Developments in line with Tenancy Agreements, Leases, Head Leases,
  • Service Charge Deeds, terms of transfer and Statutory Obligations
  • Maintains and amends structures within the Orchard service charge system in line with
  • Tenancy Agreements, Leases and Statutory Obligations, in order to facilitate accurate and appropriate apportionment of charges
  • Supports the periodical monitoring of service charge accounts throughout the financial year.
  • Helps to analyse data, identify trends, reports key issues and takes action to help ensure that maximum performance is achieved and that activities comply with statutory obligations
  • Continuous review of utility codes and expenditure. Establishing correct utility apportionment through liaison with relevant colleagues (such as the Energy Contact Analyst) and ensure payment arrangements via the Group utility contract
  • Liaises, where appropriate, with managers in other departments, to ensure service chargeable costs can be identified and recovered
  • Provides first point of contact for customers in response to complaints, annual and ad hoc
  • Service Charge Consultations, Service Charge Queries and Service Charge disputes offering advice on charge calculation and legal requirements as appropriate
  • Undertake the delivery of Section 20 Consultation on behalf of the organisation Group Wide
  • Qualifying Long Term Agreements and Planned / Programmed Maintenance contracts.
  • Including the attendance at residents meetings as necessary

Should your experience match the above please send through your updated CV.

Your expert recruitment consultant is Danielle Taylor, call today on 0207 422 7371 or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Reference: 265516DAT_1579778224

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