Benefits Assessor - Cambridge
Pay - £29.64 UMB P/H


MAIN ROLES & RESPONSIBILITIES:

To have a sound knowledge of Housing Benefit and Council Tax Support
Regulations, together with their associated computer systems (Northgate), plus a
good basic understanding of Council Tax Legislation.

To ensure the correct usage of computer systems, to input, verify and obtain
information on all matters relating to the assessment of Housing Benefit and
Council Tax Support.

To ensure that all claims for Housing Benefit and Council Tax Support are
processed accurately and within the targeted timescales by correctly
calculating income and rent details and inputting the personal details of
claimants onto the computer system.

To amend, cancel and suspend benefit claims effectively, to avoid
underpayment/overpayment of Housing and Council Tax Support.

Within the Housing and Council Tax Support regulations and in accordance with
the Council's policy guidelines, to recover overpaid benefit.

Where necessary, to refer rents to the Rent Officer Service and input the
results onto the computer system.

To use the computer system reports to ensure that Housing and Council Tax
Support has been correctly assessed and paid to the claimant by cheque or
credited to their rent/or Council Tax account.

To ensure that members of the public are dealt with in an effective and efficient
manner, by telephone, correspondence, at the reception counter or by visit to
their home, in all matters relating to their benefit claim.

Eden Brown Synergy is an equal opportunities employer.

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