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Housing Officer

£14.80 - £17.00 per hour
Apply2020-04-01 16:29:472020-09-08Eden Brown Synergy

Housing Officer

Date posted: April 1, 2020
£14.80 - £17.00 per hour
Northamptonshire, England
Job description

My client based in Northamptonshire is looking to hire an experienced Housing officer to join their established team on a temporary basis.

As the Housing Officer, you will play a key part in the housing strategy for many vulnerable service users.

As the Housing Officer, you will be carrying out the following duties:

To provide a responsive and customer orientated tenancy management service, predominantly within a defined management patch in accordance with the providers established policies and procedures.

To act as primary officer for every tenant on the patch, undertaking daily contact with tenants and their representatives concerning any aspect of Housing management and conditions of tenancy, including property inspections, accompanied viewings, sign-ups and new tenant visits, advice on maximising income, conversion of introductory tenancies to secure tenancies, attendance at evictions, minimising arrears levels.

Ensure that by investigation, negotiation and enforcement that tenants comply with their conditions of tenancy, particularly with regard to nuisance and anti social behaviour.

Assist in the collection of witness statements and evidence for cases referred to the Tenancy Enforcement Officer.

To protect the revenue and expenditure stream whilst taking appropriate actions aimed at ensuring tenancy sustainment.

Ensure all computerised and manual recording systems are updated and maintained on an accurate and timely basis, and that all service requests are responded to within the prescribed timescales.

To undertake regular inspections of communal areas, garage sites and other open spaces.

Assist the Tenant Participation team in the development and support of resident associations and where necessary attend meetings of groups.

Develop and maintain effective relationships with other officers, outside agencies and tenants to ensure that a high quality tenancy management service is delivered.

To provide as required written reports in relation to issues and events related to the patch.

Provide cover for other Housing Officers and staff in their absence.

To undertake any other duties commensurate with the position as designated by the line manager.

This is a 3 month temporary contract and may be subject to an extension depending on the needs of the team and the provider.

If you are available immediately or at short notice, are an experienced Housing/Neighbourhoods Officer and are passionate about achieving positive outcomes for those using this service, please send across your CV to and I will contact you to discuss further.

I look forward to receiving your applications.

Your expert recruitment consultant is Haleema Farid, call today on 0121 685 8711 or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.

Reference: 268615HEF_1585754987

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