Housing Reviews Officer - Royal borough of Kingston
Role purpose
The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. The purpose of this role is therefore to:
? Be responsible for carrying out enquiries and completing reviews of applications made under Part 6 and 7 of the Housing Act 1996, as amended, ensuring that all decisions are legally robust and are issued within statutory guidelines.
Key activities
Customers and Partners
?Builds strong working partnerships across the public, private and voluntary sectors to enable the service to be delivered in an outcome-focused and efficient way
?Promotes community cohesion and Kingston's commitment to valuing diversity, ensuring the development and implementation of effective social inclusion
Digital/New Ways of Working
?Continually looks for ways to improve and modernise our service to customers, including developing and implementing digital/automated processes and eliminating paper wherever possible.
?Champions the use of new technologies, particularly Google, to enable modern working practices to thrive.
Delivery
1.To carry out thorough enquiries and investigations of reviews and legal challenges under Part 6 and Part 7 of the Housing Act 1996 (as amended), this includes s.202 and suitability reviews. Ensuring that decisions made are fully compliant with relevant legislation, up to date case law and policy, and are issued within targets and statutory timeframes.
2.To log and update all stages of all work carried out on the relevant IT systems
3.To contribute to service improvements, working with all team members, and in particular with the Housing Solutions and Housing Register & Rehousing Team Managers, by assisting with completing statutory reviews, adopting a customer friendly, problem solving approach to prevent further escalation and resolve at the earliest point of contact.
4.To provide coaching and mentoring to staff to deliver the statutory requirements of the Housing Act 1996 (as amended) and ensure consistency and robust decision making across the team.
5.To provide training as appropriate on all aspects in relation to the Council's statutory duties under Part 6 and 7 of the Housing Act 1996 (as amended) .
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Housing reviews officer - Kingston
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