Resident Liaison Officer - Kensington & Chelsea - £27.36 p/h umb

Added 24/06/2026

Resident Liaison Officer - Kensington & Chelsea - £27.36 p/h umbIn this role, the officers will be a key point of contact for tenants and leaseholders during the delivery of capital projects such as retrofit works, kitchen and bathroom programmes, and other complex or specialist schemes. They'll provide clear information, practical advice and ongoing support, helping residents understand what to expect and ensuring their concerns are addressed sensitively and professionally. Working closely with Project Managers, contractors, consultants and fellow Resident Liaison Officers, officers will help develop and manage resident engagement plans for each project. This includes coordinating resident communications such...

Housing Liaison Officer - Haringey - £24.63 p/h umb

Added 04/06/2026

Housing Liaison Officer - Haringey - £24.63 To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates. Ensuring tenants are well cared for, neighborhoods are clean and safe and resident satisfaction is highTo take part in the organisation's response to emergencies, helping to co-ordinate actions and providing support to residents. To respond to and manage incidents of...

Project Liaison Officer - Nottingham

Added 09/04/2026

* 3 months to cover sickness * Grade F * Full time - Monday - Friday, between the hours of 8:30pm - 5pm * Hybrid - Harvey Road is the base, but they would be expected to be out and about as well * Driving licence and access to a vehicle for work purposes is essential * Key responsibilities: - To investigate and pursue customer enquiries on a variety of issues to resolve customer problems including interviewing relevant parties effectively and efficiently and report findings in written and verbal form to the Site Manager and/or Project Manager. - To ensure...

Resident Liaison Officer - Enfield

Added 31/03/2026

This role is 5 days per week, however we would consider part-time 3 or 4 days per week. Fully flexible role. This is a hybrid role - Tuesdays definitely being office based, other days will be remote and/or attending appointments/site visits. Please see full JD attached. Enfield Council has an ambitious energy efficiency programme to increase the comfort and warmth of homes, reduce bills and reduce carbon emissions, in our 10,000 council homes. The Council's aim is to retrofit all council homes to reach an average of EPC B by 2030. To aid with this, Enfield Council has secured £3.5m...

Education Liaison Social Worker

Added 01/07/2026

Locum Social Worker - Education Liaison Children's Services Front Door & Early Help London Borough of Hounslow Make a difference where it matters most. The London Borough of Hounslow is looking for an experienced and motivated Locum Social Worker to join our Front Door & Early Help Service in the newly developed role of Education Liaison Social Worker. This is an exciting opportunity to work at the heart of safeguarding and early intervention, building strong partnerships with schools and education providers to ensure children and families receive the right support at the right time. About the Role As our Education...

Income Project Officer - Brent - £28.19 p/h umb

Added 19/06/2026

Income Project Officer - Brent - £28.19 p/h umb -000B 1C8B / 1 Job specific roles and responsibilities1. Provide high level customer service with emphasis on getting things right thefirst time, keeping promises and taking ownership for the customer demandsand requests. Promote self-sufficiency in our services while offering support tothose that need extra help.2. To keep up to date on welfare benefit entitlements, particularly housing relatedbenefits and all changes due to Welfare Reform.3. To advise and assist clients across tenures on welfare benefits - to offeradvice and encourage debt counselling and refer tenants to specialist advice.4. To work with staff...

Housing Resolutions Officer - Brent - £28.19 p/h umb

Added 18/06/2026

Housing Resolutions Officer - Brent - £28.19 p/h umb-000B 1A9D / 1The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a...

Social Housing Assessment And Lettings Officer - Brent

Added 18/06/2026

Principal Accountabilities and Responsibilities: 1. To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances. 2. To prioritise all applicants in the appropriate category and banding in line with the Council's allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their...

Quality Assurance & Standards Officer - Brent

Added 03/06/2026

This is an on-going requirement in line with the attached JD - however for the first 3 months (or so) we will require the appointed candidate to focus on the following project: Undertake a reconciliation of affordable rent agreements. Confirm GLA approvals for all affordable rent units Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels. Remove or incorporate service charges into rent levels Determine why London affordable rent properties are being charged a rent above LAR rates. Identify cause and correct LAR rent levels Investigate the rents for 1,365 properties and...

Lettings officer - Brent

Added 22/05/2026

Principal Accountabilities and Responsibilities: 1. To arrange a carry out all viewings and sign ups with customers. 2. To provide an efficient administrative function, including compiling and logging data, and responding to customers' enquiries and complaints and assisting the Voids Team to deliver an excellent service across all areas. 3. To deliver a customer focused letting service associated with letting a range of tenure types. 4. Be the first point of contact for all queries that may arise within the team, ensuring information and responses are turned around in a timely manner and in accordance with procedures, standards and targets...

Housing Resolutions Officer - Brent

Added 24/04/2026

Principal Accountabilities and Responsibilities: 1. To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability to sustain other options, including intermediate housing options and private rented accommodation. 2. To work with the Social Housing Assessment and Lettings team to monitor biding activity across households in temporary accommodation and offer support to those households who require assistance, in order to help them make informed choices about their future housing....

Social Housing Assessment and Lettings Officer - Brent

Added 21/04/2026

Principal Accountabilities and Responsibilities: 1. To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances. 2. To prioritise all applicants in the appropriate category and banding in line with the Council's allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their...

Financial Assessment Officer - Brent

Added 16/04/2026

- Financial Assessments, 2 positions required, ideal candidates will have experience in financial assessments for care packages. - Experience of Mosaic required. - Experience of Abacus strongly desired. - Positive can do attitude, someone who can hit the ground running. - £28.00/hour umbrellaEden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely...

Billing & Collection Officer- Brent

Added 08/04/2026

Billing & Collection Officer - Brent 1. This role requires the postholder to be able to work from 9.00 to 5.00pm (There may be the requirement to vary these hours to 9.30am to 5.30pm) 2. This is a Hybrid role and the postholder would be required to work 4 days at home and 1 day onsite at our Brent Civic centre offices in Wembley. 3. Knowledge of Council billing and recovery systems, including Microsoft Dynamics 365 and Northgate (NEC), is desirable. 4. The role specific tasks are: The post holder will be responsible for billing, collecting, and recovering Council Tax,...

Debt Recovery Officer - Brent

Added 17/03/2026

Debt Recovery Officer - Brent Knowledge (please specify all essential criteria): 1. Excellent verbal, written debt recovery negotiation skills. 2. Strong numerical, analytical, problem solving and decision-making skills. 3. Knowledge of what is important when delivering good customer service in a very diverse environment. 4. Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates' court. Purpose 1. The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council. 2. To recover all...