Asset Information Officer - Wokingham - £561.06 p/h umb

Added 26/06/2026

Asset Information Officer - Wokingham - £561.06 p/h umb-Own the housing asset and compliance data position across NEC Housing, contractor records and the stock condition survey output, reconciling the sources so the Council can demonstrate a single, accurate record for each property.2Cleanse the asset and compliance data and prepare it for loading into NEC Housing, and keep it accurate and current once loaded, so the system holds data the service can rely on.3Provide first-line sign-off that each NEC Housing module is ready and fit to go live, working with the implementation team and the service.4Work with the Council's corporate Data...

Senior Complaints officer - Tower hamlets

Added 12/06/2026

Use seminars, meetings, and other events, etc., to assist in raising the profile and understanding of the Complaints service and processes within the Council, working with elected Members and appropriate council officers to achieve this. Drive and ensure corporate compliance with regulatory / legal requirements and Council policy and procedures, where necessary chase-up and escalate to senior managers. 1. Act professionally, providing expert, helpful and timely advice / guidance to the public, elected Members and council officers on complex Complaints matters provide training material, briefings, and updates on the intranet to ensure compliance and to minimise the risks of complaints...

Complaints Review Officer - Tower Hamlets - £32.83 p/h umb

Added 12/06/2026

Complaints Review Officer - Tower Hamlets - £32.83 p/h umb1.Draw on knowledge of the Housing Options Service area functions, policies and procedures to thoroughly investigate and respond to stage one complaints and members enquiries in a timely manner, whilst taking relevant legislation and statutory obligation into consideration.2.To ensure Complaints, Mayors and Members Enquiries are investigated fairly and impartially, using evidence based approach to understand the complaint and achieve a satisfactory resolution.3.Develop a sense of pride and passion and a "can do" attitude in resolving complaints in compliance with the Council's Complaints policy, the Housing and Local GovernmentOmbudsman Complaints Handling Code...

Homelessness Complaints and Enquiries Officer - Westminster

Added 07/04/2026

WILL REQUIRE AN ADULTS DBS AND 5 YEARS REFERENCES Job Title: Complaints and Enquiries Officer Organisation: Westminster City Council Rate: £40.00 per hour (Umbrella) Working Arrangement: Hybrid (office and home-based working as required) Contract Type: Agency / Temporary About the Role Westminster City Council is seeking an experienced Complaints and Enquiries Officer to support our Housing Services team. This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including statutory decision-making, the housing register, and temporary accommodation. The successful candidate will manage a varied caseload of complex complaints, ensuring timely, thorough, and compliant...

Complaints resolutions officer - Southampton

Added 26/03/2026

Complaints Resolution Officer About the team: This is an opportunity to join Southampton City Council's Housing Directorate as a Complaints Resolution Officer, with a dedicated focus on managing Stage 2 Housing complaints. While the post sits within the Housing establishment, you will be operationally seconded to the Council's Legal Services Complaints Resolution Team. This arrangement ensures independence in complaint investigations while maintaining strong links to Housing services and priorities. About the role We are looking for a Complaints Resolution Officer on a fixed?term basis to help deliver a high?quality, independent complaints investigation and resolution service. This is a fast?paced and...

Housing Landlord Complaints Investigator - Waltham

Added 20/04/2026

Job Purpose To visit or call, where a visit is not possible, households in temporary accommodation, assessing their move on housing needs and their most likely route to being re-housed in settled accommodation, including in Social Housing and the Private Rented Sector. To take accurate and complete records of the households current composition and housing needs so colleagues in the Move on team can source and match the households to suitable settled accommodation. To set expectations about the most likely route into settled accommodation, what action the household can take to move out of temporary accommodation of their own accord....

Complaints investigator - Brent

Added 20/03/2026

Seeking candidates with extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints. Will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. Will need an element of tact & diplomacy but the tenacity to follow investigations through to completion. We wish to see candidates with extensive local authority complaints experience.Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is...

Later Living Officer (Sheltered Housing Officer) - Enfield

Added 26/05/2026

Lone working, and site based Provide high quality and comprehensive support to the service user to empower and to plan, work towards and achieving their outcomes. Work effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies and legislation. Work flexibly to deliver a tenure blind wholesome people and place offer for residents in Housing for older people and specialist housing ensuring the needs of the wider community are met. Manage complex casework including but not limited to safeguarding, domestic abuse,...

Adult's SW - Safeguarding Team - Leicestershire

Added 01/07/2026

Join our dedicated Safeguarding Team in Leicestershire as an Adult's Social Worker, where you will play a vital role in ensuring the safety and well-being of vulnerable adults within our community. In this challenging yet rewarding position, you will be responsible for assessing needs, developing care plans, and implementing safeguarding measures to protect individuals from harm. Your work will involve collaborating with various stakeholders, including health professionals, families, and community organizations, to provide comprehensive support and advocacy. Your key responsibilities will include: Conducting thorough assessments of individuals' needs and risks. Developing and reviewing care plans in collaboration with service users...

Leicestershire - Social Worker A&C - Adults Safeguarding Team

Added 01/07/2026

Join our dedicated Adults Safeguarding Team in Leicestershire as a Qualified Social Worker. We are seeking a compassionate and skilled professional to help protect vulnerable adults and ensure their safety and well-being. As a key member of our team, you will play a vital role in assessing risks, developing care plans, and working collaboratively with various agencies to support individuals in need. Your key responsibilities will include: Conducting comprehensive assessments to identify the needs and risks of adults requiring safeguarding interventions. Developing and implementing tailored care plans in partnership with service users and their families. Collaborating with multidisciplinary teams and...

Leicestershire - Social Worker A&C - Adults Safeguarding Team

Added 30/06/2026

Eden Brown synergy are currently recruiting for Leicestershire County Council who are looking for Social Worker (Adults Safeguarding Team - A&C)Job AdvertSocial Worker (Adults Safeguarding Team - A&C) Leicestershire County Council £34 per hour Full-time (Hybrid working)Leicestershire County Council is seeking an experienced Adults Social Worker to join the Safeguarding Adult Team.The team provides a short-term, focused safeguarding intervention to ensure timely risk management and person-centred outcomes in line with Making Safeguarding Personal principles.Key responsibilities:Apply safeguarding thresholds and manage Section 42 enquiriesIdentify and respond to immediate riskUndertake Mental Capacity and Best Interest decisions where requiredEngage with adults to understand and...

Children's SW - CP Team - Leicestershire

Added 30/06/2026

Join our dedicated team in Leicestershire as a Qualified Social Worker specializing in Children's Services within the Child Protection (CP) Team. We are seeking passionate professionals who are committed to making a positive impact in the lives of children and families. In this role, you will have the opportunity to work collaboratively with multi-agency partners, ensuring the safety and well-being of vulnerable children. Your key responsibilities will include: Conducting comprehensive assessments to identify the needs of children and families. Developing and implementing effective care plans to support children in need. Managing a caseload of children and families, providing ongoing support...

Leicestershire - QSW - CP Team (caseload of up to 16) £38 p/h umb

Added 30/06/2026

Join our dedicated team in Leicestershire as a Qualified Social Worker (QSW) in the Child Protection (CP) Team, where you will be pivotal in ensuring the safety and well-being of children and families in our community. In this role, you will manage a caseload of up to 16 cases, allowing you to focus on delivering high-quality support and intervention. With a competitive rate of £38 per hour (umbrella), this is an excellent opportunity for professionals seeking to make a meaningful impact in social work. Your key responsibilities will include: Conducting comprehensive assessments to identify the needs of children and families....

Children's SW - Post Order Team - Leicestershire

Added 27/06/2026

Join our dedicated Children's Social Work team in Leicestershire as a Qualified Social Worker within the Post Order Team. In this rewarding role, you will play a crucial part in supporting children and families who are navigating the complexities of post-order arrangements. Your expertise will be vital in ensuring that children’s needs are prioritized and that they receive the support necessary for their well-being and development. Key responsibilities include: Conducting assessments and reviews of children and families to inform post-order support plans. Working collaboratively with multi-agency partners to ensure a holistic approach to children’s care. Providing direct support and guidance...

Leicestershire - QSW - SGO/Adoption (Post Order) £38 p/h umb

Added 27/06/2026

We are seeking a dedicated Qualified Social Worker (QSW) to join our dynamic team in Leicestershire, specializing in Special Guardianship Orders (SGO) and Adoption (Post Order) cases. This role offers a competitive rate of £38 per hour (umbrella). As a QSW, you will play a pivotal role in supporting children and families through the adoption process, ensuring that the best interests of children are prioritized and that families receive the support they need. Your key responsibilities will include: Conducting thorough assessments for SGO and adoption applications. Providing ongoing support and supervision to adoptive families and guardians. Developing and implementing care...