Housing Resolutions Officer - Brent - £28.19 p/h umb

Added 18/06/2026

Housing Resolutions Officer - Brent - £28.19 p/h umb-000B 1A9D / 1The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a...

Housing Resolutions Officer - Brent

Added 24/04/2026

Principal Accountabilities and Responsibilities: 1. To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability to sustain other options, including intermediate housing options and private rented accommodation. 2. To work with the Social Housing Assessment and Lettings team to monitor biding activity across households in temporary accommodation and offer support to those households who require assistance, in order to help them make informed choices about their future housing....

Senior Complaints officer - Tower hamlets

Added 12/06/2026

Use seminars, meetings, and other events, etc., to assist in raising the profile and understanding of the Complaints service and processes within the Council, working with elected Members and appropriate council officers to achieve this. Drive and ensure corporate compliance with regulatory / legal requirements and Council policy and procedures, where necessary chase-up and escalate to senior managers. 1. Act professionally, providing expert, helpful and timely advice / guidance to the public, elected Members and council officers on complex Complaints matters provide training material, briefings, and updates on the intranet to ensure compliance and to minimise the risks of complaints...

Complaints Review Officer - Tower Hamlets - £32.83 p/h umb

Added 12/06/2026

Complaints Review Officer - Tower Hamlets - £32.83 p/h umb1.Draw on knowledge of the Housing Options Service area functions, policies and procedures to thoroughly investigate and respond to stage one complaints and members enquiries in a timely manner, whilst taking relevant legislation and statutory obligation into consideration.2.To ensure Complaints, Mayors and Members Enquiries are investigated fairly and impartially, using evidence based approach to understand the complaint and achieve a satisfactory resolution.3.Develop a sense of pride and passion and a "can do" attitude in resolving complaints in compliance with the Council's Complaints policy, the Housing and Local GovernmentOmbudsman Complaints Handling Code...

Complaints & Information Officer - Leicestershire

Added 08/04/2026

To provide effective case management of Complaints, Freedom of Information (FOI), Environment Information Regulations (EIR) work: * Ensure the Council complies with its statutory responsibilities in responding to complaints and requests for information made under FOI or EIR by the public or other parties. * Provide advice and guidance to service managers on best practice in responding to complaints, FOIs, EIRs and other enquires. * Help support and foster a learning culture where service improvements are driven directly from complaints intelligence. * To professionally represent the Corporate Resources Complaints and Information service, and the County Council in dealing with key...

Homelessness Complaints and Enquiries Officer - Westminster

Added 07/04/2026

WILL REQUIRE AN ADULTS DBS AND 5 YEARS REFERENCES Job Title: Complaints and Enquiries Officer Organisation: Westminster City Council Rate: £40.00 per hour (Umbrella) Working Arrangement: Hybrid (office and home-based working as required) Contract Type: Agency / Temporary About the Role Westminster City Council is seeking an experienced Complaints and Enquiries Officer to support our Housing Services team. This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including statutory decision-making, the housing register, and temporary accommodation. The successful candidate will manage a varied caseload of complex complaints, ensuring timely, thorough, and compliant...

Housing Landlord Complaints Investigator - Waltham

Added 20/04/2026

Job Purpose To visit or call, where a visit is not possible, households in temporary accommodation, assessing their move on housing needs and their most likely route to being re-housed in settled accommodation, including in Social Housing and the Private Rented Sector. To take accurate and complete records of the households current composition and housing needs so colleagues in the Move on team can source and match the households to suitable settled accommodation. To set expectations about the most likely route into settled accommodation, what action the household can take to move out of temporary accommodation of their own accord....

Southampton-Social Worker-Safeguarding Team-£39p/hr Umb

Added 15/07/2026

We are seeking a dedicated and experienced Qualified Social Worker to join our Safeguarding Team in Southampton. This is an exciting opportunity to make a significant impact on the lives of vulnerable individuals and families within our community. The position offers a competitive rate of £39 per hour (Umbrella) and provides a supportive working environment that values professional development and collaboration. As a Social Worker in the Safeguarding Team, you will be responsible for: Assessing the needs of children and families to ensure their safety and well-being. Developing and implementing effective intervention plans in collaboration with other professionals. Conducting risk...

Children's SW - Safeguarding Team - Southampton

Added 15/07/2026

Join our dedicated Children's Social Work Safeguarding Team in Southampton, where your expertise can make a meaningful difference in the lives of children and families. We are seeking a passionate and qualified Social Worker who is committed to safeguarding vulnerable children and promoting their welfare. In this role, you will work collaboratively with a multi-disciplinary team to assess, plan, and implement interventions that ensure the safety and well-being of children in our community. Your key responsibilities will include: Conducting thorough assessments of children and families to identify needs and risks. Developing and implementing effective care plans in collaboration with families...

Social Worker -Safeguarding Team- Southampton

Added 14/07/2026

Social Worker required for work within the Safeguarding Team in the beautiful city of Southampton. Competitive rates of pay with a basic rate of up to £39ph. 37 hours per week. 3 month minimum contract with options to extend. Flexible working Southampton City Council is seeking an experienced Social Worker to join the Safeguarding Team. This is an excellent opportunity to work within a supportive environment, ensuring the safety and wellbeing of children and families while delivering high-quality statutory services. Key Responsibilities: * Manage a caseload of children and families subject to safeguarding and child protection plans. * Undertake assessments,...

Southampton-Social Worker-Safeguarding Team-

Added 14/07/2026

Social Worker - Safeguarding TeamSouthampton City CouncilLocation: Floor Basement, Civic Centre, Southampton, SO14 7LYPay Rate: £39 per hour UmbrellaContract: AgencyEden Brown Synergy is recruiting an experienced Social Worker to join Southampton City Council's Safeguarding Team. This is an excellent opportunity to work within a supportive team committed to safeguarding children and achieving positive outcomes for families.Key ResponsibilitiesUndertake child and family assessments in line with statutory guidance.Manage a varied caseload of children subject to Child Protection, Child in Need, and safeguarding plans.Develop and implement outcome-focused care plans to ensure children's safety and wellbeing.Build effective relationships with children, families, and partner agencies.Attend...

Children's SW - CSW Team - Southampton

Added 11/07/2026

We are seeking a dedicated and passionate Qualified Social Worker to join our Children’s Social Work (CSW) Team in Southampton. This vital role involves working collaboratively with children and their families to promote their welfare and safeguard their wellbeing. The ideal candidate will be committed to making a positive difference in the lives of vulnerable children, ensuring they receive the support they need to thrive. Key responsibilities for this position include: Conducting comprehensive assessments of children and families to identify their needs and risks. Developing and implementing effective intervention plans to support children and promote their safety. Maintaining accurate and...

Southampton - ChildrenS Social Worker - 0-19

Added 26/06/2026

Southampton City Council is seeking a dedicated and passionate Social Worker to join our 0-19 childrens (Early Help) Team. This role focuses on supporting children and young people who are in care, ensuring they experience stability, safety, and the best possible outcomes. Pay rate - £39ph. 37 hours per week 3 month minimum contract with options to extend. Flexible, hybrid working arrangements. Youll work alongside Early Help practitioners, health visitors, school nurses, education professionals, and partner agencies to deliver coordinated, family-centred support for children and young people from birth to 19 years (up to 25 years for young people with...

Team Manager- LAC/CIC Team- Southampton

Added 19/06/2026

Social Worker required to join as an Team manager for work within the LAC/CIC Team in Southampton City Council. Competitive rates of pay rate up to £47.50ph. 37 hours per week. 3 month minimum contract with options to extend. Flexible, hybrid working arrangements offered. This is a combined role for a Team Manager position overseeing a team and also running a duty pod. The team manager is leaving the authority but due to a restructure the service have been unable to advertise this vacancy. There will be an expectation to be in the office at least 3 days a week...

Duty Manager Post - Southampton

Added 28/05/2026

Team Manager required for work as an Duty Manager Post in the Southampton area. Pay rate £47.50ph, Contract for 3- 6 months initially 37 hours per week. Flexible hybrid working. Southampton City Council are currently looking to appoint a Social Worker to join as Duty Manager Post- This is to oversee a small duty pod managing day to day crisis and placement instability. Oversee, offer supervision to 2 social workers directly. Support 3 other team managers managing crisis which could include managing strategy meetings, missing episodes. Responsibility for overseeing the day to day work of the duty worker and rotas....