Resident Services Officer - Kensington & chelsea

Reference: 3558433225_1781788853

The Role:

This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate.

Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030.

You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed.

You'll deal with a wide range of issues, from assisting in decanting residents to resolving disputes. Communication will be an important element of the role: you'll attend meetings, and exhibitions for residents, and will advise contractors on resident information packs and messaging.

You will ensure the very highest quality outcomes for residents, ensuring residents are kept updated throughout and that the Council's processes are always followed to deliver excellent customer service.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

ยฃ23.23
Per hour
Up to GBP23.23 per hour

Westminster

Contract

Added 18/06/2026
Reference: 3558433225_1781788853

Resident Services Officer - Kensington & chelsea

Westminster
Contract

Other similar jobs

Income Officer - Kensington & Chelsea

Added 26/05/2026

JOB PURPOSE: To be responsible for the collection of accommodation charges and to ensure arrears are reduced and income is increased. Work includes making contact with applicants by letter, telephone and home visits, troubleshooting, supporting applicants to make benefit claims, developing relationships with support agencies and close liaison with other teams with the Housing Needs service 1. DESCRIPTION OF DUTIES: The post is responsible for a portfolio of services which may be altered from time to time but currently includes responsibility for * Provide advice and support when needed to enable customers to resolve problems and remain in their home...

Learn more

Anti social Behaviour officer - Kensington & Chelsea

Added 08/04/2026

Anti-Social Behaviour Officer - Roles & Responsibilities: Manage a caseload of anti-social behaviour (ASB) cases, including noise nuisance, harassment, domestic abuse-related tenancy breaches, vandalism, neighbour disputes, and criminal damage. Investigate complaints thoroughly by gathering evidence, conducting interviews, taking witness statements, and liaising with complainants, alleged perpetrators, and partner agencies. Carry out risk assessments and vulnerability assessments to safeguard victims and identify high-risk cases requiring urgent intervention. Work in partnership with the Police, local authority teams, legal services, environmental health, social services, and community safety units to resolve complex ASB issues. Issue warning letters, tenancy breach notices, Acceptable Behaviour Contracts (ABCs),...

Learn more

Children's SSW - Royal Borough Of Kensington and Chelsea

Added 30/05/2026

The Royal Borough of Kensington and Chelsea is seeking a dedicated and compassionate Childrenโ€™s Social Worker (SSW) to join our dynamic team in the Qualified Social Work field. This is an exciting opportunity for a skilled professional to make a significant impact in the lives of children and families within our vibrant community. You will play a crucial role in safeguarding and promoting the welfare of children, ensuring they receive the support they need to thrive. As a Childrenโ€™s SSW, your key responsibilities will include: Conducting assessments to identify the needs and risks of children and families. Developing and implementing...

Learn more

Resident Liaison Officer - Enfield

Added 31/03/2026

This role is 5 days per week, however we would consider part-time 3 or 4 days per week. Fully flexible role. This is a hybrid role - Tuesdays definitely being office based, other days will be remote and/or attending appointments/site visits. Please see full JD attached. Enfield Council has an ambitious energy efficiency programme to increase the comfort and warmth of homes, reduce bills and reduce carbon emissions, in our 10,000 council homes. The Council's aim is to retrofit all council homes to reach an average of EPC B by 2030. To aid with this, Enfield Council has secured ยฃ3.5m...

Learn more

Temporary Tenancy Sustainment Officer - Kensington & Chelse

Added 30/03/2026

To provide customer focused housing support service to help residents sustain their tenancy and live independently in their homes. This will include providing practical advice, information, and support on a wide range of issues including housing, welfare rights, personal finance, life skills and the promotion of personal independence.Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail....

Learn more

Asset Manager - Kensington & Chlesea

Added 26/03/2026

DESCRIPTION OF DUTIES: *Develop, implement, and monitor a framework of technical and design standards that align with strategic asset objectives and regulatory requirements. *Coordinate the delivery of asset-related projects and programmes with internal teams, contractors and consultants, ensuring quality, compliance and value for money. *Analyse stock condition and asset performance data to inform lifecycle planning, component replacement strategies, and investment decisions. *Work with the Strategic Asset Manager to provide accurate inputs into asset reviews, investment planning, financial modelling and scenario testing. *Produce performance and compliance reports to support strategic decision-making and statutory reporting. *Integrate requirements from internal teams (e.g. Energy,...

Learn more

Durham - Operations Manager for IRO Services

Added 11/06/2026

๐ŸŒŸ Operations Manager - IRO Services | Durham Council ๐ŸŒŸ๐Ÿ“ Location: Spennymoor Green Lane Council Offices ๐Ÿข Client: Durham County CouncilAre you an experienced and dedicated social work professional looking for your next leadership opportunity? Eden Brown Synergy is recruiting an Operations Manager to join the Independent Reviewing Officer (IRO) Services team at Durham Council. This is an excellent opportunity to play a key role in driving service excellence and ensuring positive outcomes for children and young people.๐Ÿ“ Key ResponsibilitiesProvide strategic and operational leadership within IRO Services.Ensure high-quality practice and compliance with statutory responsibilities.Support, supervise, and develop social work professionals.Monitor...

Learn more

Durham - Operations Manager for IRO Services

Added 10/06/2026

๐ŸŒŸ Operations Manager - IRO Services | Durham Council ๐ŸŒŸ๐Ÿ“ Location: Spennymoor Green Lane Council Offices ๐Ÿข Client: Durham County CouncilAre you an experienced and dedicated social work professional looking for your next leadership opportunity? Eden Brown Synergy is recruiting an Operations Manager to join the Independent Reviewing Officer (IRO) Services team at Durham Council. This is an excellent opportunity to play a key role in driving service excellence and ensuring positive outcomes for children and young people.๐Ÿ“ Key ResponsibilitiesProvide strategic and operational leadership within IRO Services.Ensure high-quality practice and compliance with statutory responsibilities.Support, supervise, and develop social work professionals.Monitor...

Learn more

Somerset - Social Worker - Adults Services

Added 30/05/2026

Join our dedicated team in Somerset as a Qualified Social Worker in Adults Services, where you will play a vital role in enhancing the lives of adults in need of support. In this position, you will work collaboratively with individuals, their families, and various stakeholders to assess needs, develop care plans, and deliver tailored interventions. Your expertise will be essential in promoting independence and safeguarding vulnerable adults within the community. Your key responsibilities will include: Conducting comprehensive assessments of individuals' needs and circumstances. Developing and implementing person-centered care plans in collaboration with clients and their families. Providing ongoing support, monitoring,...

Learn more

Customer Services Advisor - Enfield

Added 20/05/2026

Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience working in a customer service environment. The ability to work to performance and quality standards always delivering excellent customer service. We have designated as flexible workers which requires as to work at least 2 days a week in the office. You may be required to work in the office on...

Learn more

Speech and Language Therapist - Neuro/Stroke Services (Band

Added 15/05/2026

Speech and Language Therapist - Neuro/Stroke Services (Band 6) Location: Romford, London - Large NHS Acute Trust Contract: Agency / Full-Time Salary: Band 6 (competitive agency rates) Start: ASAP | Ongoing Role Overview We are seeking an experienced Speech and Language Therapist to join the neuro/stroke team at a large acute hospital. This role involves delivering high-quality, evidence-based therapy to patients with neurological and stroke-related conditions, with a focus on communication, cognitive, and swallowing difficulties. The successful candidate will manage a caseload of patients with varying acuity levels, including those with dysphagia, and work closely with the multidisciplinary team to...

Learn more

Lead Social Worker - Forensic / Mental Health Services

Added 14/05/2026

Lead Social Worker - Forensic / Mental Health Services Location: Thatcham, Berkshire - Large Private Healthcare Provider Contract: Permanent, Full Time Salary: ยฃ55,000 - ยฃ56,650 per annum + benefits Role Overview: We are seeking a Lead Social Worker to provide leadership and oversight across a specialist residential service, supporting adults with complex mental health or forensic needs. This senior role will manage a dedicated social work team, ensuring statutory compliance, high-quality care delivery, and adherence to professional and organisational standards. Key Responsibilities: Manage and supervise the social work team, providing professional leadership and guidance. Assess and manage risk for individuals...

Learn more

Lewisham - Social Worker - Adult Services

Added 29/04/2026

Eden Brown synergy are currently recruiting for Lewisham Council who are looking for Adult Social Worker Adult Social Worker ? Lewisham ? ยฃ32 per hour ? Full-time Lewisham Council is looking for an experienced Adult Social Worker to join their Adult Services team. Role Overview Carry out Care Act assessments, reviews, and support planning Manage a varied caseload within the community Undertake safeguarding work and risk assessments Work closely with health professionals and partner agencies Requirements Qualified Social Worker with active registration Experience in Adult Social Care Strong knowledge of Care Act and safeguarding If you are interested in this...

Learn more

East Sussex - QSW - Adult services

Added 28/04/2026

Eden Brown Synergy is currently seeking experienced Qualified Social Workers (QSWs) to join a multi-disciplinary team delivering support through the Changing Futures Service - a central government initiative supporting individuals experiencing 3+ compound needs.Location: St Mary's House, Eastbourne, East SussexRate: ยฃ35 per hourAbout the RoleYou will provide intensive, trauma-informed support to individuals with complex needs, helping them make sustainable and lasting changes in their lives.This is an exciting opportunity to work collaboratively within a multi-disciplinary team affiliated with Interventions Alliance.Key ResponsibilitiesDeliver high-quality, trauma-informed support to vulnerable adultsManage complex caseloads effectivelyWork collaboratively with partner agencies and professionalsSupport individuals within community and...

Learn more

Clinical Services Manager - Private Hospital

Added 24/04/2026

Job Title: Clinical Services Manager Location: Midhurst, West Sussex Salary: ยฃ55,000 - ยฃ60,000 per annum (Dependent on Experience) Contract Type: Full-time, 37.5 hours per week Sponsorship: Not available Introduction: We are looking for an experienced Clinical Services Manager to join a well-established private healthcare provider's team. The successful candidate will be an RMN/RNLD with previous experience as a Ward Manager and in similar clinical environments. You will play a pivotal role in providing strong leadership to the team and ensuring the smooth operational, strategic, and financial management of the service. As the Clinical Services Manager, you will oversee the daily...

Learn more
Required for two factor authentication
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number
Your file must be a doc, docx or pdf. No larger than 5MB.