Resident Services Officer - Kensington & chelsea

Added 18/06/2026

The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a wide range of issues, from assisting in decanting residents to resolving...

Income Officer - Kensington & Chelsea

Added 26/05/2026

JOB PURPOSE: To be responsible for the collection of accommodation charges and to ensure arrears are reduced and income is increased. Work includes making contact with applicants by letter, telephone and home visits, troubleshooting, supporting applicants to make benefit claims, developing relationships with support agencies and close liaison with other teams with the Housing Needs service 1. DESCRIPTION OF DUTIES: The post is responsible for a portfolio of services which may be altered from time to time but currently includes responsibility for * Provide advice and support when needed to enable customers to resolve problems and remain in their home...

Anti social Behaviour officer - Kensington & Chelsea

Added 08/04/2026

Anti-Social Behaviour Officer - Roles & Responsibilities: Manage a caseload of anti-social behaviour (ASB) cases, including noise nuisance, harassment, domestic abuse-related tenancy breaches, vandalism, neighbour disputes, and criminal damage. Investigate complaints thoroughly by gathering evidence, conducting interviews, taking witness statements, and liaising with complainants, alleged perpetrators, and partner agencies. Carry out risk assessments and vulnerability assessments to safeguard victims and identify high-risk cases requiring urgent intervention. Work in partnership with the Police, local authority teams, legal services, environmental health, social services, and community safety units to resolve complex ASB issues. Issue warning letters, tenancy breach notices, Acceptable Behaviour Contracts (ABCs),...

Temporary Tenancy Sustainment Officer - Kensington & Chelse

Added 30/03/2026

To provide customer focused housing support service to help residents sustain their tenancy and live independently in their homes. This will include providing practical advice, information, and support on a wide range of issues including housing, welfare rights, personal finance, life skills and the promotion of personal independence.Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail....

Later Living Officer (Sheltered Housing Officer) - Enfield

Added 26/05/2026

Lone working, and site based Provide high quality and comprehensive support to the service user to empower and to plan, work towards and achieving their outcomes. Work effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies and legislation. Work flexibly to deliver a tenure blind wholesome people and place offer for residents in Housing for older people and specialist housing ensuring the needs of the wider community are met. Manage complex casework including but not limited to safeguarding, domestic abuse,...

Asset Manager - Kensington & Chlesea

Added 26/03/2026

DESCRIPTION OF DUTIES: *Develop, implement, and monitor a framework of technical and design standards that align with strategic asset objectives and regulatory requirements. *Coordinate the delivery of asset-related projects and programmes with internal teams, contractors and consultants, ensuring quality, compliance and value for money. *Analyse stock condition and asset performance data to inform lifecycle planning, component replacement strategies, and investment decisions. *Work with the Strategic Asset Manager to provide accurate inputs into asset reviews, investment planning, financial modelling and scenario testing. *Produce performance and compliance reports to support strategic decision-making and statutory reporting. *Integrate requirements from internal teams (e.g. Energy,...

Social Housing Assessment And Lettings Officer - Brent

Added 18/06/2026

Principal Accountabilities and Responsibilities: 1. To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances. 2. To prioritise all applicants in the appropriate category and banding in line with the Council's allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their...

Housing Options Officer - Waltham - £40.54 p/h umb

Added 18/06/2026

Housing Options Officer - Waltham - £40.54 p/h About usWaltham Forest is one of London's most dynamic boroughs; diverse, ambitious, and proudly resident-focused. We are driven by a clear purpose: to support our communities and deliver high-quality, modern services that make a difference. We're also a Good Work Standard employer, committed to fairness, wellbeing, and creating an inclusive environment where people can do their best work.About the roleThis is not a desk job; it's frontline, high impact work.As a Housing Options & Assessment Officer, you'll manage a varied caseload of residents who are homeless or at risk of homelessness. You'll...

Housing Resolutions Officer - Brent - £28.19 p/h umb

Added 18/06/2026

Housing Resolutions Officer - Brent - £28.19 p/h umb-000B 1A9D / 1The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a...

Housing solutions officer - Enfield

Added 16/06/2026

The Market Management Service was established to ensure that Enfield's private rented sector meets residents' needs. The Market Management Service delivers Temporary Accommodation and Private Rented Housing Services, including the procurement, allocation, and management of almost 4000 homes. Housing Solutions Officers will support households in temporary accommodation, dealing with a wide range of issues, from queries, complaints, housing advice, disrepair, and ASB. You will proactively help residents find housing solutions and move on from temporary accommodation into private rented housing. You will also ensure the temporary accommodation is maintained to the required standards and work in partnership to address tenancy...

Housing Accommodation Officer - Windsor & maidenhead -£26.53 p/h umb

Added 12/06/2026

Housing Accommodation Officer - Windsor & maidenhead -£26.53 p/h umbPortable Electronic Equipment or Devices (PEDs) are defined as any portable piece of equipment that has the ability to store, process or transmit information. Examples include (but are not limited to) laptops, tablets, net books, mobile phones, cameras, Dictaphones. Upon collection of your IT equipment, you will be asked to sign a declaration to confirm you accept the security conditions below. Password ProtectionI agree to protect my council electronic device from unauthorised access by using a strong password or difficult to guess PIN known only to myself. Conditions of Use for...

Housing Liaison Officer - Haringey - £24.63 p/h umb

Added 04/06/2026

Housing Liaison Officer - Haringey - £24.63 To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates. Ensuring tenants are well cared for, neighborhoods are clean and safe and resident satisfaction is highTo take part in the organisation's response to emergencies, helping to co-ordinate actions and providing support to residents. To respond to and manage incidents of...

Housing Solutions officer - Luton

Added 04/06/2026

We requirement for the role is * Someone with Tenancy Sustainment experience. * Conduct periodic check ins (e.g. 3 and 6 months) with clients who have already been supported to move into Private Rented Sector accommodation * Reinforcing client skills learned during initial support * Encouraging clients with self management of tenancy while remaining accessible * Reducing client's long term dependency on services * Check-in with landlord/agents to review rent account, tenancy conduct, and wellbeing * Early identification of emerging risks of homelessness * Prevents recurrence of homelessness * Reduces repeat presentations for homelessness assistance * Demonstrates reasonable and proactive...

Housing standards officer - Portsmouth

Added 02/06/2026

Salary: Band 8 - £35,235 - £37,937 p.a. Fixed Term Contract for 12 months 37 hours per week (part time/job share applications will be considered) Portsmouth City Council are looking for enthusiastic, motivated, and dedicated individuals with a commitment to top quality regulatory services. Portsmouth City Council has several exciting opportunities to join our Private Sector Housing service in delivering the city wide mandatory and additional licensing schemes for Houses in Multiple Occupation (HMOs) across Portsmouth. You will be part of the Housing Regulation licensing team within the Private Sector Housing service for Portsmouth City Council, delivering responsive and effective...

Housing Officer - Hammersmith & Fulham

Added 02/06/2026

We have an opportunity for an enthusiastic housing officers to join our neighbourhood services team, based in our area housing office on the White City Estate, London, W12. You will be part of a team providing a wide range of housing management and support services to our residents. We are looking for experience or transferable skills to provide a customer focused, proactive and high-quality tenancy and leasehold management for our residents. The successful candidate will be responsible for the day-to-day management of a patch of tenancies, leases and licences. This will include providing a front-line service to our residents, tenancy...