Private Rented Sector Officer - Elmbridge - £28.06 p/h umb

Reference: 3559863225_1782304857

Private Rented Sector Officer - Elmbridge - £28.06 p/h umb

Specific duties and responsibilities

  1. Build and maintain a high quality and diverse portfolio of private landlords and letting agents, proactively sourcing new property supply both within and outside the borough to expand housing options for eligible households.

  1. Co-design, refine and promote landlord incentive offers including deposit alternatives and enhanced support packages to strengthen the Council's offer and increase landlord participation.
  2. Plan and deliver targeted outreach and promotional activities, such as digital campaigns, inperson events and direct landlord engagement, to raise scheme visibility and convert enquiries into successful lets.
  3. Act as an expert broker between landlords, agents and prospective tenants, negotiating rental terms that ensure affordability, suitability and longterm sustainability for all parties involved.
  4. Lead the complete delivery of the Rental Support Scheme, including property onboarding, viewings, inventories, tenancy agreement preparation with esignature tools and accurate deposit protection processes.
  5. Maintain accurate and timely case records across all housing systems, producing monthly and quarterly performance and lettings reports to support senior management decision-making and continuous service improvement.
  6. Work closely with Temporary Accommodation colleagues to match households to suitable PRS properties efficiently, optimising property use and reducing time spent in temporary accommodation.
  7. Carry out tenancy check-ins, check-outs and renewals, verifying all tenancy information, negotiating rent where needed and updating documentation to minimise tenancy failure.
  8. Conduct detailed property inspections to assess safety, suitability and regulatory compliance, advising landlords on standards and any required remedial works.
  9. Ensure consistent adherence to landlord and tenant legislation, PRS standards, safety certification requirements and council policies across all operational processes.
  10. Prepare and review schedules of works and inventories, managing deposit returns and resolving disputes in accordance with statutory requirements and best practice.
  11. Support tenants to secure and sustain income needed for rent payments by assisting with Housing Benefit, Universal Credit, Discretionary Housing Payments and safeguardingrelated arrangements.

    To apply reach out to me on :

    02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

COMPETITIVE SALARY

Esher

Contract

Added 24/06/2026
Reference: 3559863225_1782304857

Private Rented Sector Officer - Elmbridge - £28.06 p/h umb

Esher
Contract

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