Temporary Tenancy Sustainment Officer - Kensington & Chelse

Added 30/03/2026

To provide customer focused housing support service to help residents sustain their tenancy and live independently in their homes. This will include providing practical advice, information, and support on a wide range of issues including housing, welfare rights, personal finance, life skills and the promotion of personal independence.Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail....

Outreach and Sustainment Officer - Waltham - £24.12 p/h umb

Added 23/07/2026

Outreach and Sustainment Officer - Waltham - £24.12 p/h umbTo deliver proactive, trauma informed outreach to identify, engage, and support people who are sleeping rough or at risk of rough sleeping, ensuring they receive timely help, safety checks, and access to appropriate services and accommodation. To assess individuals� needs, risks, and circumstances, providing clear advice, practical support, and signposting to housing, health, welfare, and specialist services, helping people move away from the streets and reduce harm. To provide ongoing sustainment support for people moving into temporary accommodation, supported housing, or independent living - beginning from the point they move in...

Temporary Accommodation Visiting Officer - Lambeth

Added 20/04/2026

Job Purpose To visit or call, where a visit is not possible, households in temporary accommodation, assessing their move on housing needs and their most likely route to being re-housed in settled accommodation, including in Social Housing and the Private Rented Sector. To take accurate and complete records of the households current composition and housing needs so colleagues in the Move on team can source and match the households to suitable settled accommodation. To set expectations about the most likely route into settled accommodation, what action the household can take to move out of temporary accommodation of their own accord....

Outreach and Sustainment Officer - Waltha

Added 08/04/2026

Purpose : To deliver proactive, trauma informed outreach to identify, engage, and support people who are sleeping rough or at risk of rough sleeping, ensuring they receive timely help, safety checks, and access to appropriate services and accommodation. To assess individuals? needs, risks, and circumstances, providing clear advice, practical support, and signposting to housing, health, welfare, and specialist services, helping people move away from the streets and reduce harm. To provide ongoing sustainment support for people moving into temporary accommodation, supported housing, or independent living - beginning from the point they move in - to help them settle, stabilise, build...

Housing Sustainment Team Manager - Waltham

Added 26/05/2026

Waltham Forest Council is focused on providing a new holistic strength-based approach for homelessness prevention. The housing sustainment manager will be working to identify and assist families who may be at risk of homelessness earlier upstream and proactively tackling issues before a crisis point is reached. You will be managing a new team of Housing Sustainment Officers. You and your team will be expected to develop and deliver tailored advice, assistance and support to clients who are at an increased risk of homelessness. Clients at risk will be proactively identified using data or referred into the service by partner agencies....

Area tenancy Manager - Brent

Added 30/03/2026

The Area Tenancy Manager (ATM) is responsible for the day-to-day management of a defined patch of council housing, ensuring tenancies are well managed, communities are safe, and housing services are delivered effectively. The role is to provide a visible, accessible housing management service that supports residents, protects the Council's housing assets, and ensures compliance with tenancy agreements and housing legislation. Key Responsibilities 1. Tenancy Management Manage the full tenancy lifecycle, including sign-ups, changes in circumstances, succession, and end of tenancy. Ensure tenants understand and comply with their tenancy conditions. Investigate breaches of tenancy and take appropriate enforcement action where required....

Area Tenancy manager - Brent

Added 26/03/2026

The Area Tenancy Manager (ATM) is responsible for the day-to-day management of a defined patch of council housing, ensuring tenancies are well managed, communities are safe, and housing services are delivered effectively. The role is to provide a visible, accessible housing management service that supports residents, protects the Council's housing assets, and ensures compliance with tenancy agreements and housing legislation. Key Responsibilities 1. Tenancy Management Manage the full tenancy lifecycle, including sign-ups, changes in circumstances, succession, and end of tenancy. Ensure tenants understand and comply with their tenancy conditions. Investigate breaches of tenancy and take appropriate enforcement action where required....

Social Housing Assessment And Lettings Officer - Brent

Added 18/06/2026

Principal Accountabilities and Responsibilities: 1. To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances. 2. To prioritise all applicants in the appropriate category and banding in line with the Council's allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their...

Social Housing Assessment and Lettings Officer - Brent

Added 21/04/2026

Principal Accountabilities and Responsibilities: 1. To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances. 2. To prioritise all applicants in the appropriate category and banding in line with the Council's allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their...

Housing Resolutions Officer - Brent - £28.19 p/h umb

Added 18/06/2026

Housing Resolutions Officer - Brent - £28.19 p/h umb-000B 1A9D / 1The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a...

Housing Resolutions Officer - Brent

Added 24/04/2026

Principal Accountabilities and Responsibilities: 1. To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability to sustain other options, including intermediate housing options and private rented accommodation. 2. To work with the Social Housing Assessment and Lettings team to monitor biding activity across households in temporary accommodation and offer support to those households who require assistance, in order to help them make informed choices about their future housing....

Tenancy Support Officer - Rugby

Added 18/06/2026

About us Waltham Forest is one of London's most dynamic boroughs diverse, ambitious, and proudly resident-focused. We are driven by a clear purpose: to support our communities and deliver high-quality, modern services that make a difference. We're also a Good Work Standard employer, committed to fairness, wellbeing, and creating an inclusive environment where people can do their best work. About the role This is not a desk job it's frontline, high impact work. As a Housing Options & Assessment Officer, you'll manage a varied caseload of residents who are homeless or at risk of homelessness. You'll be responsible for assessing...

Tenancy Support Officer - Rugby

Added 18/06/2026

Tenancy Support Officer - Rugby PURPOSE OF THE JOB To provide intensive support to tenants who are already living in homes provided by Rugby Borough Council who have complex needs to ensure they have a support plan that meets their needs . To provide a tenancy support service that enables tenants with complex needs to sustain their tenancy and live independently. To contribute as a member of the wider team in creating a positive working environment. To work as part of a multi-agency team to ensure all efforts are made to support customers in fulfilling their individual support plans. To...

Senior Tenancy Relations Officer - Slough

Added 26/05/2026

Main purpose of Job: As part of the Housing Regulation team, working in partnership with the Council's Housing Demand services, to focus on the specifics of the private rented sector, including powers under the Protection from Eviction Act 1977 and Renters Rights Act 2025, with a particular emphasis on the robust application of the law and the prevention of homelessness. Main Accountabilities: Provide comprehensive advice to tenants and landlords on their rights and responsibilities under housing legislation. Monitor and enforce compliance with housing regulations and legislation, including Housing Act 1988, Landlord and Tenant Act 1985, Protection from Eviction Act 1977,...

Traveller Liaison Officer - Brent - £29.51 p/h umb

Added 06/07/2026

Traveller Liaison Officer - Brent - £29.51 p/h umbPrincipal Accountabilities and Responsibilities:1.To be the face of the landlord; providing a high level of customer service, taking ownership for every aspect of site management, ensuring that expectations are managed.2.Work collaboratively and be the lead contact, keeping stakeholders informed, delivering a seamless 'one team' landlord service. This will include setting up and managing professionals' meetings and action plans as needed for complex issues.3.Responsible for keeping all residents' records and data up to date and accurate in real time, with all interaction recorded, holding other teams to account to do the same.4.To undertake...