Area tenancy Manager - Brent

Added 30/03/2026

The Area Tenancy Manager (ATM) is responsible for the day-to-day management of a defined patch of council housing, ensuring tenancies are well managed, communities are safe, and housing services are delivered effectively. The role is to provide a visible, accessible housing management service that supports residents, protects the Council's housing assets, and ensures compliance with tenancy agreements and housing legislation. Key Responsibilities 1. Tenancy Management Manage the full tenancy lifecycle, including sign-ups, changes in circumstances, succession, and end of tenancy. Ensure tenants understand and comply with their tenancy conditions. Investigate breaches of tenancy and take appropriate enforcement action where required....

Case Manager - Tenancy and Estates - Somerset

Added 13/03/2026

Tenancy and Estates Case Manager needs to be accessible to our customers and deal with all housing related enquiries from giving initial tenancy advice to managing complex cases, which involve providing comprehensive support to our vulnerable customers to ensure that they sustain their tenancies. All contact with our customers must be recorded accurately on the Open Housing System. The role involves dealing with vulnerable people on a regular basis and you must be experienced. To oversee the administration and management of social housing properties. You will need to ensure that housing policies and procedures are adhered to. This position requires...

Tenancy Support Officer - Rugby

Added 18/06/2026

About us Waltham Forest is one of London's most dynamic boroughs diverse, ambitious, and proudly resident-focused. We are driven by a clear purpose: to support our communities and deliver high-quality, modern services that make a difference. We're also a Good Work Standard employer, committed to fairness, wellbeing, and creating an inclusive environment where people can do their best work. About the role This is not a desk job it's frontline, high impact work. As a Housing Options & Assessment Officer, you'll manage a varied caseload of residents who are homeless or at risk of homelessness. You'll be responsible for assessing...

Tenancy Support Officer - Rugby

Added 18/06/2026

Tenancy Support Officer - Rugby PURPOSE OF THE JOB To provide intensive support to tenants who are already living in homes provided by Rugby Borough Council who have complex needs to ensure they have a support plan that meets their needs . To provide a tenancy support service that enables tenants with complex needs to sustain their tenancy and live independently. To contribute as a member of the wider team in creating a positive working environment. To work as part of a multi-agency team to ensure all efforts are made to support customers in fulfilling their individual support plans. To...

Senior Tenancy Relations Officer - Slough

Added 26/05/2026

Main purpose of Job: As part of the Housing Regulation team, working in partnership with the Council's Housing Demand services, to focus on the specifics of the private rented sector, including powers under the Protection from Eviction Act 1977 and Renters Rights Act 2025, with a particular emphasis on the robust application of the law and the prevention of homelessness. Main Accountabilities: Provide comprehensive advice to tenants and landlords on their rights and responsibilities under housing legislation. Monitor and enforce compliance with housing regulations and legislation, including Housing Act 1988, Landlord and Tenant Act 1985, Protection from Eviction Act 1977,...

Temporary Tenancy Sustainment Officer - Kensington & Chelse

Added 30/03/2026

To provide customer focused housing support service to help residents sustain their tenancy and live independently in their homes. This will include providing practical advice, information, and support on a wide range of issues including housing, welfare rights, personal finance, life skills and the promotion of personal independence.Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail....

Income Project Officer - Brent - £28.19 p/h umb

Added 19/06/2026

Income Project Officer - Brent - £28.19 p/h umb -000B 1C8B / 1 Job specific roles and responsibilities1. Provide high level customer service with emphasis on getting things right thefirst time, keeping promises and taking ownership for the customer demandsand requests. Promote self-sufficiency in our services while offering support tothose that need extra help.2. To keep up to date on welfare benefit entitlements, particularly housing relatedbenefits and all changes due to Welfare Reform.3. To advise and assist clients across tenures on welfare benefits - to offeradvice and encourage debt counselling and refer tenants to specialist advice.4. To work with staff...

Income Assistant - Brent - £24.56 p/h umb

Added 19/06/2026

Income Assistant - Brent - £24.56 p/h umb-000B 1CEC / 1 Job Purpose:1.To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants.2.To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided.3.To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents.4.To ensure that council policies, performance standards and customer satisfaction requirements are met.To...

Social Housing Assessment And Lettings Officer - Brent

Added 18/06/2026

Principal Accountabilities and Responsibilities: 1. To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances. 2. To prioritise all applicants in the appropriate category and banding in line with the Council's allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their...

Housing Resolutions Officer - Brent - £28.19 p/h umb

Added 18/06/2026

Housing Resolutions Officer - Brent - £28.19 p/h umb-000B 1A9D / 1The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a...

Debt Recovery Team Leader - Brent

Added 11/06/2026

Job Title: Debt Recovery Team Leader Location: Brent NOT A CREDIT CONTROL POSITION Are you a strategic leader with a passion for driving performance and improving financial outcomes? Brent Council is seeking a Debt Recovery Team Leader to oversee and optimise the recovery of multiple debt portfolios, including Housing Benefit Overpayments, Adult Social Care, and Sundry Debt. About the Role: As the Debt Recovery Team Leader, you will: * Manage Debt Portfolios: Ensure effective, timely, and consistent recovery activity across assigned portfolios. * Ensure Compliance: Operate within legislative frameworks, case law, and Council policies, safeguarding our financial position. * Lead...

Quality Assurance & Standards Officer - Brent

Added 03/06/2026

This is an on-going requirement in line with the attached JD - however for the first 3 months (or so) we will require the appointed candidate to focus on the following project: Undertake a reconciliation of affordable rent agreements. Confirm GLA approvals for all affordable rent units Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels. Remove or incorporate service charges into rent levels Determine why London affordable rent properties are being charged a rent above LAR rates. Identify cause and correct LAR rent levels Investigate the rents for 1,365 properties and...

Lettings officer - Brent

Added 22/05/2026

Principal Accountabilities and Responsibilities: 1. To arrange a carry out all viewings and sign ups with customers. 2. To provide an efficient administrative function, including compiling and logging data, and responding to customers' enquiries and complaints and assisting the Voids Team to deliver an excellent service across all areas. 3. To deliver a customer focused letting service associated with letting a range of tenure types. 4. Be the first point of contact for all queries that may arise within the team, ensuring information and responses are turned around in a timely manner and in accordance with procedures, standards and targets...

Brent - QSW - Hospital Discharge Team - £32 p/h Umb

Added 19/05/2026

Eden Brown Synergy are currently looking for an experienced Social Worker to join the Hospital Discharge Team for Brent Council Duties and Responsibilities: * Managing hospital discharge cases and undertaking Care Act assessments for adults requiring support. * Working in partnership with hospitals, community services, and multi-disciplinary professionals to coordinate safe discharges. * Completing mental capacity assessments, safeguarding enquiries, and support planning. * Arranging appropriate care packages and reviewing ongoing support needs. * Promoting independence and preventing delayed discharges and hospital re-admissions. * Maintaining accurate case recordings and reports in accordance with statutory guidelines. Working Pattern: * Hybrid working Pay...

Brent - OT - Adults living in the community £36

Added 07/05/2026

Eden Brown Synergy is recruiting an Occupational Therapist to join our fast-paced Front Door team in Brent. You will work with adults living in the community, completing person-centred assessments and providing interventions to support independence and wellbeing. This role involves working collaboratively with clients, families, carers, and other health and social care professionals.Job Title: Occupational Therapist - Adults Living in the Community Location: Brent Rate: £36/hr (umbrella) Experience: Local authority experience desirable Contract: Temporary/ContractKey Responsibilities:Complete functional OT assessments to identify physical, sensory, psychological, and cognitive needs in relation to Activities of Daily Living.Develop short treatment plans in collaboration with clients,...