Principal Officer - Public Protection & Licensing
Westminster City Council
Location: Westminster (Agile / Hybrid)
Contract: Temporary
Hours: 36 per week (Full-time preferred part-time/job-share considered)
Rate: £31.74 per hour (PAYE)
Band: Band 4 Level 1
Reports to: Team Manager
Direct Reports: None
The Role
Westminster City Council is seeking an experienced Principal Officer to provide expert leadership and specialist advice within Public Protection and Licensing. This is a senior professional role, supporting service delivery, performance improvement, and complex casework across a regulatory environment.
You will act as a subject-matter expert within your discipline, lead on high-profile and complex cases, support service development, and mentor officers to ensure high standards of enforcement and compliance.
Key Responsibilities
Provide high-level professional and technical advice across Public Protection and Licensing
Lead or support complex, high-profile and politically sensitive cases
Support the Team Manager with operational delivery and performance management
Supervise, mentor and support officers on casework, enforcement techniques and procedures
Lead on staff training, quality assurance and best-practice development
Develop and maintain service policies, procedures and improvement initiatives
Act as discipline expert, advising officers, managers, Members and stakeholders on new or changing legislation
Build effective partnerships with internal teams, agencies and external stakeholders
Lead on specific projects and service initiatives
Manage delegated resources and ensure legal and regulatory compliance
Requirements
Significant experience within Environmental Health, Trading Standards, Licensing, or a related regulatory discipline
Experience handling complex, high-profile or sensitive complaints
Strong understanding of enforcement, risk management and public accountability
Proven ability to mentor staff, lead projects and drive service improvement
Excellent written and verbal communication skills
Qualifications
Degree or Diploma in a relevant discipline (e.g. Environmental Health, Trading Standards, Licensing)
or equivalent professional qualification or substantial experience
Role-specific professional registration required where applicable (e.g. Food / EHO roles)
Working Arrangements
Agile working with regular on-site presence in Westminster. Occasional out-of-hours working may be required to meet service needs.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Principal Officer - Westminster
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