Income Project Officer - Brent - £28.19 p/h umb

Added 19/06/2026

Income Project Officer - Brent - £28.19 p/h umb -000B 1C8B / 1 Job specific roles and responsibilities1. Provide high level customer service with emphasis on getting things right thefirst time, keeping promises and taking ownership for the customer demandsand requests. Promote self-sufficiency in our services while offering support tothose that need extra help.2. To keep up to date on welfare benefit entitlements, particularly housing relatedbenefits and all changes due to Welfare Reform.3. To advise and assist clients across tenures on welfare benefits - to offeradvice and encourage debt counselling and refer tenants to specialist advice.4. To work with staff...

Income Collections assistant - Walsall

Added 14/05/2026

2. Role specific duties and accountabilities: * Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. * Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. * Provide training, support and information relating...

Rental Income Support Officer - Hammermsith & Fulham

Added 02/06/2026

ROLE PURPOSE Manage a patch of properties that requires responsibility for maximising rental income of approximately £70m per annum. Operate in a commercial environment to ensure that alongside maximising income, brilliant customer care is provided with the outcomes including contributing to increasing resident satisfaction and sustaining tenancies. Work to carry out all relevant operational and legal processes to ensure current tenant housing rental income is maximised in line with statutory regulations, council policy, operational procedures, court pre-action protocol and performance indicators. The job purpose includes working with other teams such as the Tenancy Teams and working on a daily basis...

Income Officer - Kensington & Chelsea

Added 26/05/2026

JOB PURPOSE: To be responsible for the collection of accommodation charges and to ensure arrears are reduced and income is increased. Work includes making contact with applicants by letter, telephone and home visits, troubleshooting, supporting applicants to make benefit claims, developing relationships with support agencies and close liaison with other teams with the Housing Needs service 1. DESCRIPTION OF DUTIES: The post is responsible for a portfolio of services which may be altered from time to time but currently includes responsibility for * Provide advice and support when needed to enable customers to resolve problems and remain in their home...

ASC Income and Recovery Officer -reading

Added 08/05/2026

Job Title: ASC Income and Recovery Officer Department: Adult Social Care (ASC) / Finance Reports To: Income and Recovery Manager / ASC Finance Team Lead Job Summary: The ASC Income and Recovery Officer is responsible for managing the income and debt recovery processes for Adult Social Care services. This role ensures that clients are billed accurately, payments are collected efficiently, and recovery actions are undertaken in line with statutory guidelines and council policies. The officer will liaise with service users, internal teams, and external agencies to resolve outstanding debts while maintaining a high level of customer service. Key Responsibilities: Administer...

Income Accounting Officer (Remote) - Bournemouth

Added 10/04/2026

Job Title Income Officer Department Housing / Income & Collections Reports To Income Manager / Housing Services Manager Job Purpose To maximise rental income and reduce arrears by proactively managing a caseload of rent accounts across general needs, leasehold, temporary accommodation, and supported housing stock. The postholder will provide effective income recovery, welfare advice, tenancy sustainment support, and early intervention to minimise financial risk and prevent tenancy failure. Key Responsibilities Income Collection & Arrears Management Manage a patch of rent accounts and ensure prompt collection of current and former tenant arrears. Monitor rent accounts daily and take early action to...

Rental Income Support Officer - Hammermsith & Fulham

Added 18/03/2026

Manage a patch of properties that requires responsibility for maximising rental income of approximately £70m per annum. Operate in a commercial environment to ensure that alongside maximising income, brilliant customer care is provided with the outcomes including contributing to increasing resident satisfaction and sustaining tenancies. Work to carry out all relevant operational and legal processes to ensure current tenant housing rental income is maximised in line with statutory regulations, council policy, operational procedures, court pre-action protocol and performance indicators. The job purpose includes working with other teams such as the Tenancy Teams and working on a daily basis with external...

Housing Resolutions Officer - Brent - £28.19 p/h umb

Added 18/06/2026

Housing Resolutions Officer - Brent - £28.19 p/h umb-000B 1A9D / 1The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a...

Brent - QSW - Hospital Discharge Team - £32 p/h Umb

Added 19/05/2026

Eden Brown Synergy are currently looking for an experienced Social Worker to join the Hospital Discharge Team for Brent Council Duties and Responsibilities: * Managing hospital discharge cases and undertaking Care Act assessments for adults requiring support. * Working in partnership with hospitals, community services, and multi-disciplinary professionals to coordinate safe discharges. * Completing mental capacity assessments, safeguarding enquiries, and support planning. * Arranging appropriate care packages and reviewing ongoing support needs. * Promoting independence and preventing delayed discharges and hospital re-admissions. * Maintaining accurate case recordings and reports in accordance with statutory guidelines. Working Pattern: * Hybrid working Pay...

Brent - TM - Family Safeguarding Team - £45.20 p/h Umb

Added 30/03/2026

Eden Brown Synergy are currently looking for an experienced Team Manager to join the Family Safeguarding Team for Brent Council. Duties and Responsibilities: * Managing and supervising a team of Social Workers, Senior Social Workers and support staff within the Family Safeguarding Service. * Overseeing caseloads involving Child in Need, Child Protection and Care Proceedings. * Ensuring high-quality safeguarding practice and effective risk management across the team. * Providing leadership, guidance and reflective supervision to drive performance and development. * Monitoring team performance, ensuring compliance with statutory duties, policies and procedures. * Working in partnership with multi-agency professionals to deliver...

Social Housing Assessment And Lettings Officer - Brent

Added 18/06/2026

Principal Accountabilities and Responsibilities: 1. To investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances. 2. To prioritise all applicants in the appropriate category and banding in line with the Council's allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their...

Debt Recovery Team Leader - Brent

Added 11/06/2026

Job Title: Debt Recovery Team Leader Location: Brent NOT A CREDIT CONTROL POSITION Are you a strategic leader with a passion for driving performance and improving financial outcomes? Brent Council is seeking a Debt Recovery Team Leader to oversee and optimise the recovery of multiple debt portfolios, including Housing Benefit Overpayments, Adult Social Care, and Sundry Debt. About the Role: As the Debt Recovery Team Leader, you will: * Manage Debt Portfolios: Ensure effective, timely, and consistent recovery activity across assigned portfolios. * Ensure Compliance: Operate within legislative frameworks, case law, and Council policies, safeguarding our financial position. * Lead...

Quality Assurance & Standards Officer - Brent

Added 03/06/2026

This is an on-going requirement in line with the attached JD - however for the first 3 months (or so) we will require the appointed candidate to focus on the following project: Undertake a reconciliation of affordable rent agreements. Confirm GLA approvals for all affordable rent units Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels. Remove or incorporate service charges into rent levels Determine why London affordable rent properties are being charged a rent above LAR rates. Identify cause and correct LAR rent levels Investigate the rents for 1,365 properties and...

Lettings officer - Brent

Added 22/05/2026

Principal Accountabilities and Responsibilities: 1. To arrange a carry out all viewings and sign ups with customers. 2. To provide an efficient administrative function, including compiling and logging data, and responding to customers' enquiries and complaints and assisting the Voids Team to deliver an excellent service across all areas. 3. To deliver a customer focused letting service associated with letting a range of tenure types. 4. Be the first point of contact for all queries that may arise within the team, ensuring information and responses are turned around in a timely manner and in accordance with procedures, standards and targets...

Brent - OT - Adults living in the community £36

Added 07/05/2026

Eden Brown Synergy is recruiting an Occupational Therapist to join our fast-paced Front Door team in Brent. You will work with adults living in the community, completing person-centred assessments and providing interventions to support independence and wellbeing. This role involves working collaboratively with clients, families, carers, and other health and social care professionals.Job Title: Occupational Therapist - Adults Living in the Community Location: Brent Rate: £36/hr (umbrella) Experience: Local authority experience desirable Contract: Temporary/ContractKey Responsibilities:Complete functional OT assessments to identify physical, sensory, psychological, and cognitive needs in relation to Activities of Daily Living.Develop short treatment plans in collaboration with clients,...