Rent Income Recovery Officer - Sutton - £22.84 p/h umb

Added 17/07/2026

Rent Income Recovery Officer - Sutton - £22.84 p/h umbWe require an experienced temporary Rent Income Recovery Officer with at least 2 years' recent social housing experience, specifically including Former Tenant Arrears (FTA) recovery. The successful candidate should be able to manage an FTA caseload independently, trace former tenants, negotiate repayment arrangements, maximise debt recovery, use a housing management system confidently, and require minimal training. This is temporary cover for an existing FTA officer who is on secondment. Main responsibilities: 1. Responsibility for the recovery of former tenant rent arrears. 2. Responsibility for the recovery of former tenant court costs...

Income Management Officer - Warwick - £19.32 p/h umb

Added 24/06/2026

Income Management Officer - Warwick - £19.32 p/h umb-5299177To undertake very complex case management, this includes preparing witness statements, court files and representing the Council at Court hearings without any legal representation or assistance, whilst keeping up to date with legislative changes. Attend evictions, completing legal process about abandoned personal belongings whilst maintaining a professional, compassionate, and empathetic approach to support those clients in crisis, signposting and directing to other services where applicable to help alleviate homelessness.Negotiate affordable re-payment plans with customers whilst balancing the need to recover the arrears in a timely fashion through effective completion of Income/Expenditure forms,...

Income Management Officer - Warwick - £19.32 p/h umb

Added 22/06/2026

Income Management Officer - Warwick - £19.32 p/h umbTo undertake very complex case management, this includes preparing witness statements, court files and representing the Council at Court hearings without any legal representation or assistance, whilst keeping up to date with legislative changes. Attend evictions, completing legal process about abandoned personal belongings whilst maintaining a professional, compassionate, and empathetic approach to support those clients in crisis, signposting and directing to other services where applicable to help alleviate homelessness.Negotiate affordable re-payment plans with customers whilst balancing the need to recover the arrears in a timely fashion through effective completion of Income/Expenditure forms,...

Income Project Officer - Brent - £28.19 p/h umb

Added 19/06/2026

Income Project Officer - Brent - £28.19 p/h umb -000B 1C8B / 1 Job specific roles and responsibilities1. Provide high level customer service with emphasis on getting things right thefirst time, keeping promises and taking ownership for the customer demandsand requests. Promote self-sufficiency in our services while offering support tothose that need extra help.2. To keep up to date on welfare benefit entitlements, particularly housing relatedbenefits and all changes due to Welfare Reform.3. To advise and assist clients across tenures on welfare benefits - to offeradvice and encourage debt counselling and refer tenants to specialist advice.4. To work with staff...

Rental Income Support Officer - Hammermsith & Fulham

Added 02/06/2026

ROLE PURPOSE Manage a patch of properties that requires responsibility for maximising rental income of approximately £70m per annum. Operate in a commercial environment to ensure that alongside maximising income, brilliant customer care is provided with the outcomes including contributing to increasing resident satisfaction and sustaining tenancies. Work to carry out all relevant operational and legal processes to ensure current tenant housing rental income is maximised in line with statutory regulations, council policy, operational procedures, court pre-action protocol and performance indicators. The job purpose includes working with other teams such as the Tenancy Teams and working on a daily basis...

Income Officer - Kensington & Chelsea

Added 26/05/2026

JOB PURPOSE: To be responsible for the collection of accommodation charges and to ensure arrears are reduced and income is increased. Work includes making contact with applicants by letter, telephone and home visits, troubleshooting, supporting applicants to make benefit claims, developing relationships with support agencies and close liaison with other teams with the Housing Needs service 1. DESCRIPTION OF DUTIES: The post is responsible for a portfolio of services which may be altered from time to time but currently includes responsibility for * Provide advice and support when needed to enable customers to resolve problems and remain in their home...

ASC Income and Recovery Officer -reading

Added 08/05/2026

Job Title: ASC Income and Recovery Officer Department: Adult Social Care (ASC) / Finance Reports To: Income and Recovery Manager / ASC Finance Team Lead Job Summary: The ASC Income and Recovery Officer is responsible for managing the income and debt recovery processes for Adult Social Care services. This role ensures that clients are billed accurately, payments are collected efficiently, and recovery actions are undertaken in line with statutory guidelines and council policies. The officer will liaise with service users, internal teams, and external agencies to resolve outstanding debts while maintaining a high level of customer service. Key Responsibilities: Administer...

Income Assistant - Brent - £24.56 p/h umb

Added 19/06/2026

Income Assistant - Brent - £24.56 p/h umb-000B 1CEC / 1 Job Purpose:1.To deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants.2.To deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided.3.To collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents.4.To ensure that council policies, performance standards and customer satisfaction requirements are met.To...

Income Collections assistant - Walsall

Added 14/05/2026

2. Role specific duties and accountabilities: * Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. * Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. * Provide training, support and information relating...

REMOTE - LADO Independent Reviewing Officer | Lincolnshire

Added 01/07/2026

We are seeking a dedicated and experienced LADO Independent Reviewing Officer to join our team in Lincolnshire on a remote basis. This role is crucial in ensuring the welfare and safeguarding of children and young people within the local community. As a LADO Independent Reviewing Officer, you will be responsible for overseeing allegations made against individuals who work with children, ensuring that all processes are conducted fairly, thoroughly, and in accordance with statutory guidance. Your key responsibilities will include: Conducting independent reviews of allegations against individuals working with children. Collaborating with local authorities, police, and other agencies to ensure a...

Business Rates Officer - Remote

Added 14/05/2026

Business Rates Officer Location: Remote Rate: £28 UMB per hour Contract: Temporary / Contract Opportunity We are currently recruiting for an experienced Business Rates Officer to join a busy Revenues team on a fully remote basis. This is an excellent opportunity for a motivated professional with strong knowledge of business rates administration and local authority processes. Key Responsibilities * Administer and maintain accurate Business Rates accounts * Process billing, amendments, reliefs, exemptions, and recovery actions * Handle customer enquiries by phone and email in a professional manner * Ensure compliance with current legislation and council policies * Liaise with internal...

Council Tax Officer (Remote Role)

Added 05/05/2026

Job Opportunity: Council Tax Officer (Remote Role) We are currently seeking an experienced Council Tax Officer to join our team in a fully remote capacity. Role Overview You will be responsible for the accurate administration, billing, and recovery of Council Tax accounts, ensuring compliance with relevant legislation and delivering excellent customer service to residents. Key Responsibilities * Managing Council Tax accounts from setup through to recovery stages * Processing discounts, exemptions, and adjustments * Handling customer enquiries via phone and email in a professional manner * Working collaboratively with internal departments and external agencies * Ensuring all records are maintained...

Independent Reviewing Officer/CP chair- Bournemouth

Added 08/06/2026

Experienced Qualified Social Worker to work as an Independent Reviewing Officer based in Bournemouth on the beautiful Dorset coast. 37 hours a week. 3 months + contracts with excellent rates of pay at £41.11ph. Flexible hybrid working arrangements. We are looking for an experienced Independent Reviewing Officer to join our team as we work to continually improve our service and outcomes for children and families. The successful candidate will be experienced in managing and chairing complex review meeting and will be able to offer a robust and independent oversight of practice, which supports contribution to wider improvement initiatives. You will...

Housing Officer - Bournemouth

Added 29/04/2026

We are looking to recruit a full time motivated individual to join our Housing Officer team in a busy housing office based from the Kinson Hub. Please note this role benefits from agile working. However, the successful applicant must be able to respond quickly as and when required to situations within the housing neighbourhood. The team is responsible for delivering housing services across Bournemouth and you would have your own neighbourhood patch. Your duties will include dealing with anti-social behaviour, tenancy management, void management and general estate management. You will work collaboratively with other teams and agencies to provide the...

Family Court Advisor - Up to £33.50 p/h Umb | CAFCASS - North Yorkshire (Mainly Remote Role)

Added 18/07/2026

We are seeking a dedicated and experienced Family Court Advisor to join CAFCASS in North Yorkshire. This mainly remote role offers a competitive rate of up to £33.50 per hour (Umbrella) and provides an opportunity to make a meaningful impact in the lives of children and families. As a Family Court Advisor, you will work closely with families involved in family court proceedings, ensuring the best interests of children are at the forefront of every decision. Your key responsibilities will include: Conducting assessments of families involved in court proceedings. Preparing reports for the court that reflect the needs and wishes...