Repairs and Maintenance Team Leader - Charnwood
Damp and Mould Surveyor (Social Housing)
Service Area
Housing / Property & Asset Management / Repairs and Maintenance
Reports To
Senior Surveyor / Asset Manager / Repairs & Maintenance Manager
Purpose of the Role
To protect tenants' health and wellbeing by proactively identifying, diagnosing, and specifying effective solutions for damp, mould, and condensation issues across the council's housing stock, ensuring compliance with statutory obligations, housing standards, and best practice.
Key Responsibilities
Property Inspection & Diagnosis
Undertake comprehensive inspections of council?owned homes to investigate reports of damp, mould growth, condensation, water ingress, and related defects
Diagnose root causes, including building defects, ventilation failures, heating performance, lifestyle factors, and environmental conditions
Assess risks under the Housing Health and Safety Rating System (HHSRS), with particular focus on vulnerable households
Remedial Works & Specification
Specify appropriate remedial works, including structural repairs, damp?proofing solutions, ventilation upgrades, insulation improvements, and mould treatment
Prepare clear schedules of work, technical specifications, and cost estimates for inclusion in repairs and planned works programmes
Ensure specifications align with council standards, Building Regulations, and approved contractor frameworks
Tenant & Stakeholder Engagement
Communicate findings and solutions clearly and sensitively to tenants, supporting resident understanding and cooperation
Provide professional advice to Housing Officers, Repairs Teams, Complaints Teams, and Environmental Health where required
Support early intervention and prevention strategies to reduce repeat cases and service demand
Compliance, Quality & Assurance
Ensure all activity complies with the Housing Act, HHSRS, Building Regulations, and council policies
Inspect works in progress and post?completion to assure quality, effectiveness, and value for money
Contribute technical input to complaints responses, Ombudsman cases, Member enquiries, and legal disrepair claims
Records & Continuous Improvement
Maintain accurate property records, inspection notes, photographs, and reports on housing management systems
Identify trends and systemic issues across the housing stock and contribute to service improvement initiatives
Support the development of damp and mould policies, procedures, and staff guidance
Knowledge and Experience
Significant experience surveying damp and mould issues within social housing or local authority settings
Strong knowledge of residential building pathology and traditional and modern construction methods
Detailed understanding of housing legislation, regulation, and landlord responsibilities
Experience working in occupied homes and managing sensitive customer situations
Skills and Competencies
Excellent diagnostic and analytical skills
Ability to explain technical findings in clear, non?technical language
Strong written skills for producing professional reports and recommendations
Customer?focused, empathetic approach aligned with public service values
Ability to manage competing priorities and work autonomously
Qualifications
Qualification in Building Surveying, Construction, Property, or related discipline (HNC/HND, degree, or equivalent experience) (desirable)
Damp, mould, or building pathology-related training or certification (desirable)
Other Requirements
Full UK driving licence and ability to travel across the housing stock
Willingness to work in occupied homes and respond to priority health?related cases
Commitment to equality, diversity, safeguarding, and data protection.
To apply reach out to me on :
02030471496
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Repairs and Maintenance Team Leader - Charnwood
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