Maintenance Support Officer - Wokingham

Reference: 3531953225_1776181860

Monitoring our housing repairs inbox to deal with a variety of repairs related issues & redirecting any enquiries/reports to the correct teams in the housing service

Raising purchase orders - NEC & Business World

Processing invoices for the above systems

Calling back tenants to discuss any issues or arrange inspections

Maintaining contact via email and telephone with maintenance contractor CARDO & dealing with any queries they raise - eg access, contact details etc

Providing information such as asbestos surveys & other urgently required information requested by CARDO through the Repairs inbox Disrepair information - collation & submission to legal

Raising inspections for surveyors & liaising with residents

Submission of out of hours reports to contractors

Dealing with tenant & leasehold direct enquiries coming through our call centre or inbox

We may add some other responsibilities & training will be given where required

Post will be working for my team leader who manages this role & one other MSO

Mainly WFH with an occasional requirement to come into WBC for service or team meeting

Must be flexible so we have someone covering the service throughout the day

We need someone who has housing experience, can deal well with difficult situations on the phone & is able to liaise with both residents & contractors

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

£26.00
Per hour
Up to GBP26.00 per hour

Wokingham

Contract

Added 14/04/2026
Reference: 3531953225_1776181860

Maintenance Support Officer - Wokingham

Wokingham
Contract

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