Head of Temporary Accommodation, Register and Allocations
We are seeking an experienced and dynamic senior housing professional to lead our Temporary Accommodation, and Housing Allocations services within a busy local authority setting.
Key Responsibilities
*Provide strategic and operational leadership across Temporary Accommodation, Allocations and Housing Register services,
*Lead the delivery of the Council's B&B elimination plan, reducing reliance on unsuitable accommodation and supporting households to move into sustainable housing
*Oversee the provision, procurement and management of Temporary Accommodation, ensuring services operate within legislative requirements, contractual standards and financial limits
*Ensure the Council meets its statutory duties under the Housing Act 1996 and Homelessness Reduction Act 2017 and other statutory guidance.
*Oversee the Housing Register and allocations scheme, ensuring a fair, transparent and effective approach to prioritisation and lettings
*Drive continuous service improvement, strengthening performance management, improving the customer journey and delivering value for money
*Lead on the development and implementation of service policies, procedures and systems in line with legislative and strategic requirements
*Manage significant financial resources, including Temporary Accommodation budgets, ensuring effective planning, control and alignment with the Council's financial framework
*Build and maintain effective partnerships with internal services, external agencies, landlords and providers to improve supply and service delivery
*Represent the service at a senior level, including engagement with Members, senior leaders and external stakeholders
About You
*Substantial experience at a senior management level within a local authority housing service, with responsibility for Temporary Accommodation and Housing Allocation services
*Demonstrable experience of leading and motivating large, multi-disciplinary teams and delivering service improvement in a complex environment
*Strong understanding of homelessness legislation, allocations frameworks and the wider housing policy context
*Experience of managing significant budgets within a public sector environment and delivering services within financial constraints
*Experience of commissioning, procurement and contract management, including working effectively with housing providers, landlords and partners
*Ability to lead and deliver change programmes, improving service performance and customer outcomes
*Strong influencing and communication skills, with the ability to build effective relationships with Members, senior officers and external stakeholders
*Politically aware, with a clear understanding of the governance and decision-making environment within local government
*Able to provide clear strategic direction while maintaining effective oversight of operational delivery
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Head of Temporary Accommodation, Register and Allocations
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