Reviews Officer - Redbridge

Reference: 3531063225_1776090709

Job Description - Reviews Officer
Job Title

Reviews Officer

Department

Housing Needs / Homelessness Reviews / Temporary Accommodation

Reports To

Reviews Manager / Housing Needs Manager

Job Purpose

To manage and determine statutory housing and homelessness reviews in accordance with housing legislation, ensuring legally compliant, evidence-based, and defensible decisions. The postholder will review decisions relating to homelessness duties, suitability of accommodation, discharge of duty, intentional homelessness, local connection, and temporary accommodation placements, while ensuring excellent customer service and minimising legal challenge risk.

Key Duties & Responsibilities
Statutory Reviews
Conduct reviews under Section 202 of the Housing Act 1996 and related homelessness legislation.
Review decisions relating to:
Homelessness duties
Relief and prevention duty discharge
Intentional homelessness
Priority need
Local connection
Eligibility
Suitability of temporary accommodation
Offers of accommodation
Discharge of main duty
Assess all evidence, representations, and case records to make legally sound review decisions.
Case Investigation & Decision Making
Analyse housing files, assessments, officer notes, and supporting evidence.
Request and review additional documentation from applicants, solicitors, support workers, and partner agencies.
Draft legally robust decision letters with clear reasoning.
Ensure decisions are compliant with:
Housing Act 1996 Part VII
Homelessness Reduction Act 2017
Homelessness Code of Guidance
Relevant case law
Meet statutory deadlines for review completion.
Temporary Accommodation & Suitability
Review suitability challenges relating to temporary accommodation placements.
Assess affordability, location, medical needs, schooling, support needs, and risk factors.
Make recommendations regarding alternative placements where required.
Legal & Complaint Handling
Respond to legal correspondence, pre-action protocol letters, Ombudsman complaints, and solicitor representations.
Prepare files for legal challenge, county court appeals, and judicial review.
Liaise with legal services and counsel.
Support defence of Section 204 appeals where required.
Stakeholder & Partnership Working
Liaise with Housing Needs Officers, TA teams, medical assessment officers, legal teams, and external support agencies.
Attend complex case meetings and legal case reviews.
Provide advice to operational teams on legally compliant decision-making.
Performance & Quality Assurance
Maintain accurate records on housing systems.
Monitor review outcomes and identify service learning themes.
Support continuous improvement in homelessness decision quality.
Contribute to policy and procedure updates.
Person Specification
Essential Experience
Statutory homelessness and housing reviews
Section 202 reviews
Temporary accommodation suitability reviews
Drafting legally defensible decision letters
Housing litigation / appeals support
Council homelessness service experience
Knowledge
Housing Act 1996 Part VII
Homelessness Reduction Act 2017
Suitability and affordability law
Temporary accommodation duties
Case law and Code of Guidance
Judicial review / Section 204 appeals
Skills
Excellent analytical and decision-making ability
Strong legal letter drafting
Report writing and case review skills
Attention to detail
Time management and statutory deadline control
Stakeholder and legal liaison

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

£33.00
Per hour
Up to GBP33.00 per hour

Greater London

Contract

Added 13/04/2026
Reference: 3531063225_1776090709

Reviews Officer - Redbridge

Greater London
Contract

Other similar jobs

Reviews Officer - Redbridge - £42 p/h umb

Added 24/06/2026

Reviews Officer - Redbridge - £42 p/h umbThis will involve: Contribute as a member of the Reviews and Service Improvement team.Managing all aspects of own casework in association with all reviews carried out, keeping detailed case notes, liaising with the customer and their advocates, and responding to solicitors and other correspondence within target and to a very high standardProviding any necessary input on cases that are appealed in the County Court and beyond, preparing witness statements and responses to appeal as required in conjunction other officers and managers, and the Council's Legal Department. Taking appropriate decisions on requests for interim...

Learn more

Reviews Officer (Homelessness) - Waltham - £32.03 p/h umb

Added 10/07/2026

Reviews Officer (Homelessness) - Waltham - £32.03 p/h umbReviews OfficerLondon Borough of Waltham ForestContract: 3-6 monthsInterviews in person only***MUST HAVE - **minimum of 2-4 years continuous experience of conducting reviews under section 202 of the Housing Act 1996 Part VII or making offers of accommodation under Part VII of the Housing Act 1996".Experience of making offers of accommodation under Part VII of the said Act-be it Temporary Accommodation or Accommodation to bring to end either relief duty OR the duty under section 193 (2) of the said Act.Experience of managing Accommodation Placement Team/s.***Key responsibilities:Conduct statutory s.202 homelessness reviews under the...

Learn more

Housing Reviews Officer - Slough - £35.69 p/h umb

Added 30/06/2026

Housing Reviews Officer - Slough - £35.69 p/h umb Responsible to: Housing Review LeadKey relationships/Functional links with:Housing Demand, Homelessness, Allocations, Temporary Accommodation, Legal Services, Tenancy Services, Social Care, senior managers, Members, MPs, applicants, advocates, solicitors, law centres, Counsel, Ombudsman services and external partner agencies.Main Purpose of Job:To act as the Council's independent statutory review decision-maker for homelessness, temporary accommodation suitability, housing allocations and discharge of duty decisions under Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017, associated regulations, statutory guidance, case law and Council policy.The postholder will make fair, lawful, evidence-based and clearly reasoned...

Learn more

Reviews Officer - Kensington & Chelsea - £36.08 p/h umb

Added 24/06/2026

Reviews Officer - Kensington & Chelsea - £36.08 p/h umbThe officer will work with the Housing Needs Service to respond to complaints concerning homelessness, temporary accommodation, housing register applications, as well as other service matters. Knowledge and experience of complaints handling required. Knowledge and experience of homeless duties very beneficial. Candidates with experience of homelessness statutory review investigations welcomed. Candidates must have strong written communication skills and expression, and will be expected to comply with RBKC Codesigned Customer Service Standards.To apply reach out to me on :02030471496Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited...

Learn more

Reviews Officer - Waltham - £27.78 p/h umb

Added 08/06/2026

Reviews Officer - Waltham -Reviews OfficerLondon Borough of Waltham ForestContract: 3-6 monthsKey responsibilities:Conduct statutory s.202 homelessness reviews under the Housing Act 1996.Review decisions on duty owed, suitability, priority need, intentionality, and local connection.Apply the Homelessness Code of Guidance, Review Regulations, and relevant case law.Draft clear, legally defensible review decision letters within statutory timescales.Work with Housing Options & Support teams, Legal Services, and partner agencies.Monitor compliance and contribute to service improvements.Person specification:Minimum 3 years' experience in homelessness/housing services.Demonstrable experience conducting s.202 reviews.Strong knowledge of the Housing Act 1996, HRA 2017, and relevant case law.Experience working within a London local authority.Ability to...

Learn more

Reviews officer - Dorset

Added 22/05/2026

About the Role We are seeking an experienced Housing Reviews Officer to join Dorset Council on a fully remote, home-based basis (15 hours per week). This role involves carrying out statutory housing reviews under Parts VI and VII of the Housing Act 1996. The successful candidate will have strong experience undertaking Section 202 reviews within a Local Authority setting and will be confident drafting detailed, legally robust decision letters. You will apply up-to-date legislation, statutory guidance, case law, and council policy to ensure high-quality, well-reasoned review decisions that are clearly communicated in plain English. This is a short-term temporary contract...

Learn more

Reviews officer - Dorset

Added 21/05/2026

Job Title: Housing Reviews Officer Location: Remote Contract Type: Temporary (4 weeks) Salary: £25- £29 per hour (DOE) Hours: 15 hours per week About Us Connect2Dorset is the managed service provider for Dorset Council, supplying high-quality temporary, contract, and interim staffing solutions across various departments. We are proud to be an ethical, trustworthy, and caring organisation. About the Role We are seeking an experienced Housing Reviews Officer to join Dorset Council on a fully remote, home-based basis (15 hours per week). This role involves carrying out statutory housing reviews under Parts VI and VII of the Housing Act 1996. The...

Learn more

Homelessness Reviews Officer- Westminster

Added 07/04/2026

Job Title: Reviews Officer Organisation: Westminster City Council Rate: £30.77 per hour (Umbrella) Working Arrangement: Hybrid (office and home-based working as required) Contract Type: Agency / Temporary About the Role Westminster City Council is seeking an experienced Reviews Officer to join our Housing Services team. This role will focus on delivering high-quality statutory reviews across homelessness decisions, the housing register, and temporary accommodation suitability, ensuring all reviews are completed lawfully, fairly, and within required timescales. The successful candidate will manage a varied and complex caseload, applying sound judgement and strong legislative knowledge to statutory decision-making while providing a customer-focused service...

Learn more

Housing solutions officer - Redbridge

Added 08/05/2026

ob Title: Housing Solutions Officer Department: Housing / Homelessness & Housing Solutions Reports To: Housing Solutions Team Manager / Housing Manager Job Summary: The Housing Solutions Officer is responsible for providing housing advice, support, and solutions to clients facing housing difficulties, including homelessness. The role involves assessing housing needs, managing applications, liaising with internal teams and external agencies, and ensuring compliance with statutory duties and organisational policies. Key Responsibilities: Assess and determine clients' housing needs and eligibility for housing assistance. Provide advice and guidance on housing options, tenancy rights, and support services. Manage housing applications, referrals, and placements, including temporary...

Learn more

Accommodation Needs Assessment Officer - Redbridge

Added 08/05/2026

Job Title: Accommodation Needs Assessment Officer Department: Housing / Adult Social Care / Accommodation Services Reports To: Team Manager / Accommodation Services Manager Job Summary: The Accommodation Needs Assessment Officer is responsible for assessing and determining the accommodation requirements of clients, including vulnerable adults, children, or people with disabilities. The role involves evaluating housing needs, liaising with internal teams and external agencies, and ensuring that suitable accommodation solutions are provided in line with organisational policies, statutory obligations, and client needs. Key Responsibilities: Conduct comprehensive assessments of clients' accommodation and support needs. Liaise with internal teams, care providers, and external agencies...

Learn more

Hackney - OT - Community Reviews/Sensory Service/Reablement £34.34p/h

Added 16/07/2026

Occupational Therapists - Community Reviews, Sensory Service & ReablementLondon Borough of Hackney£34.34 per hourAdult Social Care | Locum Occupational TherapistsEden Brown Synergy is currently recruiting experienced Occupational Therapists to join the London Borough of Hackney Adult Social Care Service. We have opportunities across Community Reviews, Sensory Services and Reablement, working within Hackney's innovative neighbourhood model to deliver strengths-based, person-centred interventions that maximise independence and improve outcomes for local residents.These roles offer the opportunity to work within integrated multidisciplinary teams, supporting adults with complex physical disabilities, sensory impairments and long-term conditions to remain independent within their own homes while preventing, reducing...

Learn more

Adult's SW - Commissioning Reviews Team - Hackney

Added 13/07/2026

Join our dynamic Commissioning Reviews Team in Hackney as a Qualified Social Worker specializing in Adult Services. We are seeking a dedicated and passionate individual who is committed to improving the lives of adults in our community. In this role, you will be responsible for conducting comprehensive reviews of care and support services, ensuring that they meet the needs and expectations of our clients. You will work collaboratively with various stakeholders, including service users, families, and external providers, to promote positive outcomes. Your key responsibilities will include: Conducting assessments and reviews of care packages to ensure they are appropriate and...

Learn more

Hackney - Senior Occupational Therapist - Reviews £36

Added 05/05/2026

Eden Brown Synergy is looking for an experienced Senior Occupational Therapist to conduct reviews for adult social care service users in Hackney. This role requires enabling service users to regain or maintain independence, promoting a 'doing with' approach, and delivering person-centred care in line with best practice.Job Title: Senior Occupational Therapist - Reviews Location: Hackney, London Rate: £36 per hourRequirements:HCPC Registered Occupational TherapistRelevant experience in adult social care, reablement, or community therapyStrong communication, organisation, and review skillsBenefits of working with Eden Brown Synergy:DBS check processed and paid for£300 referral bonus for referring a friend or colleagueBonus for finding your own...

Learn more

Redbridge - QSW - Family Help Team - £37.52 p/h Umb

Added 10/07/2026

Join the dedicated Family Help Team in Redbridge as a Qualified Social Worker (QSW) and make a meaningful impact in the lives of families in need. We are offering a competitive rate of £37.52 per hour on an umbrella basis. In this role, you will be responsible for providing high-quality social work services to families, ensuring their safety and well-being while promoting positive outcomes for children and young people. Your key responsibilities will include: Conducting assessments to identify the needs and strengths of families. Developing and implementing intervention plans in collaboration with families and other professionals. Providing ongoing support and...

Learn more

Redbridge - OT - Discharge to Assess £41.58PH

Added 08/07/2026

Occupational Therapist - Discharge to Assess TeamLocation: 114 High Road, London, Greater London, E18 2QSRate: £41.58 per hour (Limited/Umbrella)Team: Discharge to Assess (D2A)Contract: Agency/LocumJoin Redbridge's Integrated Discharge to Assess TeamRedbridge is seeking an experienced and motivated Occupational Therapist to join our locality-based Discharge to Assess (D2A) team. This is an excellent opportunity to work within a supportive, multi-disciplinary environment, helping individuals safely transition from hospital and maximise their independence within the community.Working as part of our integrated Community Health and Adult Social Care service, you will carry a manageable caseload of approximately four cases per week, consisting of both standard...

Learn more
Required for two factor authentication
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number
Your file must be a doc, docx or pdf. No larger than 5MB.