Resident Liaison Officer - Kensington & Chelsea - £27.36 p/h umb

Added 24/06/2026

Resident Liaison Officer - Kensington & Chelsea - £27.36 p/h umbIn this role, the officers will be a key point of contact for tenants and leaseholders during the delivery of capital projects such as retrofit works, kitchen and bathroom programmes, and other complex or specialist schemes. They'll provide clear information, practical advice and ongoing support, helping residents understand what to expect and ensuring their concerns are addressed sensitively and professionally. Working closely with Project Managers, contractors, consultants and fellow Resident Liaison Officers, officers will help develop and manage resident engagement plans for each project. This includes coordinating resident communications such...

Housing Response officer - Kensington & Chelsea

Added 19/06/2026

The Role We are looking for a Complex Cases Officer to join our Property Services Department, to help support the Responsive Repairs Team's responsibilities of addressing and resolving complex repairs concerns or related issues that residents' and leaseholders' or their advocates bring to our attention. Whoever takes on this role, will be a key point of contact for tenants and leaseholders or their advocates during Stage One complaint investigations or Members Enquiries about repairs concerns or related issues ranging from leaks (from pipes or roofs, or through windows or ceilings), plumbing, damaged doors or windows, and flooring to conduct of...

Resident Services Officer - Kensington & chelsea

Added 18/06/2026

The Role: This role will provide a seamless, proactive, and high-quality front-line service to residents who live on the Lancaster West Estate. Our vision is for Lancaster West to become a model social housing estate for the 21st century, and one which is carbon-neutral by 2030. You'll put residents and the local community at the heart of all our plans, making certain they know we are ready to listen and to support them, and ensuring their voices are heard as projects are planned and progressed. You'll deal with a wide range of issues, from assisting in decanting residents to resolving...

Income Officer - Kensington & Chelsea

Added 26/05/2026

JOB PURPOSE: To be responsible for the collection of accommodation charges and to ensure arrears are reduced and income is increased. Work includes making contact with applicants by letter, telephone and home visits, troubleshooting, supporting applicants to make benefit claims, developing relationships with support agencies and close liaison with other teams with the Housing Needs service 1. DESCRIPTION OF DUTIES: The post is responsible for a portfolio of services which may be altered from time to time but currently includes responsibility for * Provide advice and support when needed to enable customers to resolve problems and remain in their home...

Anti social Behaviour officer - Kensington & Chelsea

Added 08/04/2026

Anti-Social Behaviour Officer - Roles & Responsibilities: Manage a caseload of anti-social behaviour (ASB) cases, including noise nuisance, harassment, domestic abuse-related tenancy breaches, vandalism, neighbour disputes, and criminal damage. Investigate complaints thoroughly by gathering evidence, conducting interviews, taking witness statements, and liaising with complainants, alleged perpetrators, and partner agencies. Carry out risk assessments and vulnerability assessments to safeguard victims and identify high-risk cases requiring urgent intervention. Work in partnership with the Police, local authority teams, legal services, environmental health, social services, and community safety units to resolve complex ASB issues. Issue warning letters, tenancy breach notices, Acceptable Behaviour Contracts (ABCs),...

Reviews Officer - Redbridge - £42 p/h umb

Added 24/06/2026

Reviews Officer - Redbridge - £42 p/h umbThis will involve: Contribute as a member of the Reviews and Service Improvement team.Managing all aspects of own casework in association with all reviews carried out, keeping detailed case notes, liaising with the customer and their advocates, and responding to solicitors and other correspondence within target and to a very high standardProviding any necessary input on cases that are appealed in the County Court and beyond, preparing witness statements and responses to appeal as required in conjunction other officers and managers, and the Council's Legal Department. Taking appropriate decisions on requests for interim...

Reviews Officer - Waltham - £27.78 p/h umb

Added 08/06/2026

Reviews Officer - Waltham -Reviews OfficerLondon Borough of Waltham ForestContract: 3-6 monthsKey responsibilities:Conduct statutory s.202 homelessness reviews under the Housing Act 1996.Review decisions on duty owed, suitability, priority need, intentionality, and local connection.Apply the Homelessness Code of Guidance, Review Regulations, and relevant case law.Draft clear, legally defensible review decision letters within statutory timescales.Work with Housing Options & Support teams, Legal Services, and partner agencies.Monitor compliance and contribute to service improvements.Person specification:Minimum 3 years' experience in homelessness/housing services.Demonstrable experience conducting s.202 reviews.Strong knowledge of the Housing Act 1996, HRA 2017, and relevant case law.Experience working within a London local authority.Ability to...

Temporary Tenancy Sustainment Officer - Kensington & Chelse

Added 30/03/2026

To provide customer focused housing support service to help residents sustain their tenancy and live independently in their homes. This will include providing practical advice, information, and support on a wide range of issues including housing, welfare rights, personal finance, life skills and the promotion of personal independence.Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail....

Reviews officer - Dorset

Added 22/05/2026

About the Role We are seeking an experienced Housing Reviews Officer to join Dorset Council on a fully remote, home-based basis (15 hours per week). This role involves carrying out statutory housing reviews under Parts VI and VII of the Housing Act 1996. The successful candidate will have strong experience undertaking Section 202 reviews within a Local Authority setting and will be confident drafting detailed, legally robust decision letters. You will apply up-to-date legislation, statutory guidance, case law, and council policy to ensure high-quality, well-reasoned review decisions that are clearly communicated in plain English. This is a short-term temporary contract...

Reviews officer - Dorset

Added 21/05/2026

Job Title: Housing Reviews Officer Location: Remote Contract Type: Temporary (4 weeks) Salary: £25- £29 per hour (DOE) Hours: 15 hours per week About Us Connect2Dorset is the managed service provider for Dorset Council, supplying high-quality temporary, contract, and interim staffing solutions across various departments. We are proud to be an ethical, trustworthy, and caring organisation. About the Role We are seeking an experienced Housing Reviews Officer to join Dorset Council on a fully remote, home-based basis (15 hours per week). This role involves carrying out statutory housing reviews under Parts VI and VII of the Housing Act 1996. The...

Reviews Officer - Redbridge

Added 13/04/2026

Job Description - Reviews Officer Job Title Reviews Officer Department Housing Needs / Homelessness Reviews / Temporary Accommodation Reports To Reviews Manager / Housing Needs Manager Job Purpose To manage and determine statutory housing and homelessness reviews in accordance with housing legislation, ensuring legally compliant, evidence-based, and defensible decisions. The postholder will review decisions relating to homelessness duties, suitability of accommodation, discharge of duty, intentional homelessness, local connection, and temporary accommodation placements, while ensuring excellent customer service and minimising legal challenge risk. Key Duties & Responsibilities Statutory Reviews Conduct reviews under Section 202 of the Housing Act 1996 and related...

Homelessness Reviews Officer- Westminster

Added 07/04/2026

Job Title: Reviews Officer Organisation: Westminster City Council Rate: £30.77 per hour (Umbrella) Working Arrangement: Hybrid (office and home-based working as required) Contract Type: Agency / Temporary About the Role Westminster City Council is seeking an experienced Reviews Officer to join our Housing Services team. This role will focus on delivering high-quality statutory reviews across homelessness decisions, the housing register, and temporary accommodation suitability, ensuring all reviews are completed lawfully, fairly, and within required timescales. The successful candidate will manage a varied and complex caseload, applying sound judgement and strong legislative knowledge to statutory decision-making while providing a customer-focused service...

Housing Reviews officer - Dorset

Added 05/03/2026

Job Title: Housing Reviews Officer Location: Remote Contract Type: Temporary (6 weeks) Salary: £25- £29 per hour (DOE) ________________________________________ About Us Connect2Dorset is the managed service provider for Dorset Council, supplying high-quality temporary, contract, and interim staffing solutions across various departments. We are proud to be an ethical, trustworthy, and caring organisation. ________________________________________ About the Role We are seeking an experienced Housing Reviews Officer to join Dorset Council on a fully remote, home-based basis (25 hours per week). This role involves carrying out statutory housing reviews under Parts VI and VII of the Housing Act 1996. The successful candidate will...

Hackney - QSW - Commissioning Reviews Team - upto £36 p/h Umb

Added 26/06/2026

Join our dynamic team in Hackney as a Qualified Social Worker (QSW) within the Commissioning Reviews Team, where you will play a pivotal role in enhancing the lives of our community members. We are seeking a dedicated professional with a passion for social work to deliver high-quality assessments and support plans. This is an exciting opportunity to make a real difference while earning up to £36 per hour in an umbrella employment arrangement. As a QSW in the Commissioning Reviews Team, your key responsibilities will include: Conducting comprehensive assessments of individuals' needs and circumstances. Developing and reviewing care plans, ensuring...

Asset Manager - Kensington & Chlesea

Added 26/03/2026

DESCRIPTION OF DUTIES: *Develop, implement, and monitor a framework of technical and design standards that align with strategic asset objectives and regulatory requirements. *Coordinate the delivery of asset-related projects and programmes with internal teams, contractors and consultants, ensuring quality, compliance and value for money. *Analyse stock condition and asset performance data to inform lifecycle planning, component replacement strategies, and investment decisions. *Work with the Strategic Asset Manager to provide accurate inputs into asset reviews, investment planning, financial modelling and scenario testing. *Produce performance and compliance reports to support strategic decision-making and statutory reporting. *Integrate requirements from internal teams (e.g. Energy,...