Housing solutions officer - Redbridge

Reference: 3543923225_1778249310

ob Title: Housing Solutions Officer

Department: Housing / Homelessness & Housing Solutions

Reports To: Housing Solutions Team Manager / Housing Manager

Job Summary:
The Housing Solutions Officer is responsible for providing housing advice, support, and solutions to clients facing housing difficulties, including homelessness. The role involves assessing housing needs, managing applications, liaising with internal teams and external agencies, and ensuring compliance with statutory duties and organisational policies.

Key Responsibilities:

Assess and determine clients' housing needs and eligibility for housing assistance.
Provide advice and guidance on housing options, tenancy rights, and support services.
Manage housing applications, referrals, and placements, including temporary accommodation.
Liaise with internal teams, landlords, housing associations, and external agencies to secure suitable accommodation.
Maintain accurate records of cases, correspondence, and housing outcomes.
Monitor and review placements to ensure client needs continue to be met.
Assist in preventing homelessness through early intervention and support measures.
Prepare reports and provide management information on housing demand, outcomes, and performance.
Ensure compliance with housing legislation, statutory requirements, and safeguarding policies.

Skills & Qualifications:

Experience in housing, homelessness prevention, or related social care roles.
Knowledge of housing law, homelessness legislation, and tenancy rights.
Strong communication, negotiation, and interpersonal skills.
Ability to assess complex housing needs and provide practical solutions.
Proficiency in housing management systems and standard office software.
Ability to handle sensitive and confidential information appropriately.

Internal Contacts: Housing teams, Social Care teams, Finance, Legal Services, and Management.

External Contacts: Clients, families, landlords, housing associations, local authorities, and external support agencies.

Other Requirements:

Commitment to Equal Opportunities, safeguarding, and promoting client welfare.
Adherence to Data Protection, Health & Safety, and organisational policies.
Participation in training and professional development to maintain competence.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

£30.38
Per hour
Up to GBP30.38 per hour

Greater London

Contract

Added 08/05/2026
Reference: 3543923225_1778249310

Housing solutions officer - Redbridge

Greater London
Contract

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