Council Tax Billing Officer - West Northants - £27 UMB P/H
Council Tax Billing Officer - West Northants - £27 UMB P/H
To be responsible for accurate and timely administration of Council Tax Billing in accordance with legislation and to maximise collection of Council Tax.
To deal directly with customers and stakeholders over the phone, in writing as required to provide an excellent service to residents.
To maintain an up to date knowledge of Council Tax legislation and case law to enable accurate billing and to maximise collection
To work as a team member and to contribute ideas to assist in improving the work and customer experience.
Provide a high quality and customer focused service giving advice on Council Tax through face to face interviews, telephone, electronic channels as required and to liaise with other internal teams and external agencies as required.
Prioritise and manage own workloads to ensure objectives and targets are achieved and customer requirements are met
.
To comply with new and existing Council tax legislation and working practices and to be familiar with the Local Council tax Reductions scheme.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Council Tax Billing Officer - West Northants - £27 UMB P/H
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