Key Accountabilities & Duties
Strategic and System Leadership
* Prioritise the performance and sustainability of the Housing system as a whole over the
optimisation of any individual function, making trade-offs explicit and acting in the
interests of overall outcomes for residents and the organisation.
* Build relationships and collaborate with leaders across the Council, other public sector
bodies and tenants to scan the horizon, agree priorities and mutual strategy.
* Agree and embed the purpose of the Housing Directorate, critical success factors and
KPIs', taking steps to avoid unintended consequences
* Use the Housing drumbeat of governance to collaborate with other SLT leaders, align
priorities, allocate resources (£ & people) to priorities, remove blockers and manage
escalated risks to drive week on week improvement - drawing on evidence, customer
insight and real-world experience.
* Ensure Housing delivers high-quality services across all of Housing that meet agreed
commissioning requirements, comply with regulatory standards, operate within
budgetary constraints and add value for tenants.
* Build a Housing culture that empowers managers, staff and teams, gets to the root
cause of problems and makes space for collaboration, learning and improvement across
functions.
* Provide clear visibility of delivery performance, capacity, risks and constraints to the SLT
and agreed 'client' functions, ensuring that pressures are surfaced early and inform
system-level decisions rather than being absorbed within delivery.
* Use operational evidence and frontline insight to inform, test and constructively
challenge commissioning priorities and sequencing, while respecting the agreed
commissioning and assurance model.
Functional Leadership - Housing Works
* Collaborate with the commissioning body to agree priorities, parameters and
performance expectations, and convert these into clear direction, delivery plans and
targets for Housing Works.
* Lead the Housing Works function to deliver safe, high-quality and efficient repairs, voids
and maintenance services that meet agreed commissioning priorities and customer
expectations.
* Ensure the Housing Works as the in-house DLO operates effectively as a primary
delivery arm of Southampton's Housing services, with the right mix of skills, resources
and systems to deliver consistently high standards and operational resilience.
* Ensure all works comply with statutory, regulatory and technical standards, including the
Building Safety Act, Decent Homes Standard, AWAAB's Law, health and safety and
CDM regulations.
* Provide leadership that drives performance, productivity and customer satisfaction,
ensuring effective inspection and quality assurance regimes that reflect commissioned
standards and desired outcomes
To Apply reach me out on :
Contact : 02030 471496
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Head of Housing - Southampton
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