Welfare Rights Officer - Derby

Added 24/04/2026

This is a 3 day working week, this is working from home for 2 days and from the Council House 1 day per week. The role is to support reducing homelessness by working with landlords in this new world of Renters Rights. Working with landlords and Local Authorities to support tenants to stay in their properties, offering advice and sign posting to funding where applicable. Being a great communicator is key, particularly over the phone, it is unlikely to be face to face. To apply reach out to me on : 02030471496 Eden Brown Synergy is an equal opportunities employer....

Welfare Officer

Added 25/03/2026

This is a unique, on-station role supporting the RAF community, offering the chance to make a real impact by delivering person-centred support to service personnel and their families. Key responsibilities include: Managing a caseload and delivering tailored support, advice, and guidance Undertaking needs assessments and developing effective support plans Working closely with external agencies and local partners Contributing to preventative strategies and welfare initiatives Supporting safeguarding and promoting best practice across the service We're particularly interested in candidates who have: Experience working with adults, children, or families in a support/social care setting Strong assessment, planning, and case management skills Excellent...

Revenues & Benefits Systems Officer - Elmbridge Council

Added 03/06/2026

Revenues & Benefits Systems Officer - Elmbridge Full/time | 36 hours per week | Monday-Friday | Office/based (review possible part home working after initial month) We are seeking a Benefits professional with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role. This position is ideal for someone who understands the operational side of Benefits and wants to move into a more technical, systems?focused career path. The role centers on maintaining, developing, and improving our Benefits systems, ensuring accuracy, efficiency, and compliance across all processes. You will work...

Benefits Officer - Wolverhampton

Added 28/05/2026

Benefits Officer - Wolverhampton We are looking for a dedicated and customer-focused Financial Support & Benefits Officer to join our team. In this role, you will work directly with residents to help them manage their housing costs by providing guidance, financial support, and administering key support schemes. The primary purpose of this role is to support clients in paying their rent and council tax through the provision of financial assistance, including the administration of Discretionary Financial Support Schemes, as well as offering information and signposting to wider financial inclusion services. You will play a vital role in ensuring residents receive...

Benefits Officer - Wolverhampton

Added 27/05/2026

Benefits Officer - Wolverhampton We are looking for a dedicated and customer-focused Financial Support & Benefits Officer to join our team. In this role, you will work directly with residents to help them manage their housing costs by providing guidance, financial support, and administering key support schemes. The primary purpose of this role is to support clients in paying their rent and council tax through the provision of financial assistance, including the administration of Discretionary Financial Support Schemes, as well as offering information and signposting to wider financial inclusion services. You will play a vital role in ensuring residents receive...

Benefits Officer - Rugby

Added 26/03/2026

Benefits Officer - Rugby We are looking for a dedicated and customer-focused Financial Support & Benefits Officer to join our team. In this role, you will work directly with residents to help them manage their housing costs by providing guidance, financial support, and administering key support schemes. The primary purpose of this role is to support clients in paying their rent and council tax through the provision of financial assistance, including the administration of Discretionary Financial Support Schemes, as well as offering information and signposting to wider financial inclusion services. You will play a vital role in ensuring residents receive...

Interim Head of Revenues and Benefits

Added 11/06/2026

Interim Head of Revenues and BenefitsCentral Bedfordshire Council Office attendance (across CBC) is expected, but will typically be once per week We want someone who has previous experience of working at senior leadership level as this role is leading a high performing service, overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Councils Corporate Fraud Team. There will be a strong focus on the collection fund, policy development and service transformation. The successful candidate will act as the Councils lead expert on Revenues and Benefits legislation,...

Head of Revenue and Benefits - Lewisham

Added 31/03/2026

Head of Revenue and Benefits - Lewisham - £600 UMB P/D *** focus of the role is on the Collection Fund (Council Tax and Business Rates) overseeing the processing and system re-procurement and Benefits administration*** As the Councils lead expert on statutory Revenues and Benefits regulations and requirements be accountable to and advise the Executive Director for Corporate resources (s151) on the strategic development, management and leadership of the Councils Revenues and Benefits (Revs & Bens) Service. And lead the teams responsible for the administration and collection of council tax, business rates, housing benefit, council tax support, and other related...

Later Living Officer (Sheltered Housing Officer) - Enfield

Added 26/05/2026

Lone working, and site based Provide high quality and comprehensive support to the service user to empower and to plan, work towards and achieving their outcomes. Work effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies and legislation. Work flexibly to deliver a tenure blind wholesome people and place offer for residents in Housing for older people and specialist housing ensuring the needs of the wider community are met. Manage complex casework including but not limited to safeguarding, domestic abuse,...

Homelessness & Housing Solutions Officer - Bromsgrove & Redditch council - £30 p/h umb

Added 17/07/2026

Homelessness & Housing Solutions Officer - Bromsgrove & Redditch council - £30 p/h umbA Homelessness Prevention Officer supports people who are homeless or at risk by assessing their needs, creating personalised housing plans, and taking practical steps to help them keep or secure accommodation. Core duties include casework, negotiating with landlords, providing advice on housing rights, linking clients with support services, and recording decisions in line with the Homelessness Reduction Act 2017 £30 umbrella £22 per hour PAYE £2 agency margin 3 months contract with possible extension 2 days per week working from the office * At least 3 years...

Rent Income Recovery Officer - Sutton - £22.84 p/h umb

Added 17/07/2026

Rent Income Recovery Officer - Sutton - £22.84 p/h umbWe require an experienced temporary Rent Income Recovery Officer with at least 2 years' recent social housing experience, specifically including Former Tenant Arrears (FTA) recovery. The successful candidate should be able to manage an FTA caseload independently, trace former tenants, negotiate repayment arrangements, maximise debt recovery, use a housing management system confidently, and require minimal training. This is temporary cover for an existing FTA officer who is on secondment. Main responsibilities: 1. Responsibility for the recovery of former tenant rent arrears. 2. Responsibility for the recovery of former tenant court costs...

Housing Options Officer - Bracknell - £36.10 p/h umb

Added 14/07/2026

Housing Options Officer - Bracknell - £36.10 p/h umbMust be able to attend the office once a week to offer a face to face assessmentPrevious working experience of Abritas/Civica required To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII as amended by the Homeless Reduction Act 2017 and meet the Councils statutory obligations in relation to providing high quality housing advice and homeless services including the s184 notifications and direct communication via phone, email or in person, with members of the public seeking support or advice To undertake assessment and triage duties as part...

Senior Housing Standards Officer - Elmbridge - £36.46 p/h umb

Added 14/07/2026

Senior Housing Standards Officer - Elmbridge - £36.46 p/h umb About the roleThe main purpose of this role is to ensure that the condition and management of housing across all tenures in the borough meets and preferably exceeds the legal requirements, thereby promoting the health and well-being of our residents. You will do this through the provision of appropriate information, advice, guidance, assistance and in some cases, the use of enforcement powers. You will also work on the delivery of the council's objectives around empty homes and domestic energy efficiency. Reporting to the Housing Standards Manager, you will be able...

Council Tax Account Officer - Slough

Added 14/07/2026

Council Tax Account Officer Slough Borough Council Contract Rate Limited/Umbrella: £29.50 per hour Use of Academy and Civica essential Role Summary - What You Will Be Doing As a Council Tax Account Officer, you will be a key point of contact for Council Tax billing and collection queries, providing clear and accurate advice to residents and customers. You will manage a caseload of enquiries from initial contact through to summons stage, resolving issues end-to-end across billing and, where appropriate, recovery processes. The role is focused on maintaining accurate customer accounts, minimising arrears, and maximising Council Tax income collection. Billing &...

Revenues Officer - Bristol

Added 14/07/2026

Join Bristol City Council as a Revenues Officer Bristol City Council is seeking a competent and experienced Revenues Officer with strong expertise in Council Tax Recovery to join their Revenue and Benefits team. This is a fully remote opportunity for a skilled officer who can confidently manage a caseload from day one and consistently deliver high-quality outcomes. The Role The successful candidate will be expected to hit the ground running, working independently while maintaining accuracy, productivity, and excellent customer service standards. Key Requirements Strong knowledge of Council Tax Recovery Experience using NEC and Enterprise systems Ability to manage a caseload...