Tenancy Support Officer - Rugby

Added 18/06/2026

About us Waltham Forest is one of London's most dynamic boroughs diverse, ambitious, and proudly resident-focused. We are driven by a clear purpose: to support our communities and deliver high-quality, modern services that make a difference. We're also a Good Work Standard employer, committed to fairness, wellbeing, and creating an inclusive environment where people can do their best work. About the role This is not a desk job it's frontline, high impact work. As a Housing Options & Assessment Officer, you'll manage a varied caseload of residents who are homeless or at risk of homelessness. You'll be responsible for assessing...

Tenancy Support Officer - Rugby

Added 18/06/2026

Tenancy Support Officer - Rugby PURPOSE OF THE JOB To provide intensive support to tenants who are already living in homes provided by Rugby Borough Council who have complex needs to ensure they have a support plan that meets their needs . To provide a tenancy support service that enables tenants with complex needs to sustain their tenancy and live independently. To contribute as a member of the wider team in creating a positive working environment. To work as part of a multi-agency team to ensure all efforts are made to support customers in fulfilling their individual support plans. To...

Housing Officer - Rugby

Added 27/04/2026

PURPOSE OF THE JOB The main responsibilities of the post are to provide all housing management functions of the Council as far as they affect tenants to achieve the Council's housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council's purpose, aims and values. Contribute to the delivery of a comprehensive...

Housing officer - Rugby

Added 25/03/2026

Role Summary RBC is seeking to recruit an Anti-Social Behaviour (ASB) Officer to join a busy and thriving team where flexibility, professionalism and a strong work ethic are essential. The postholder will be responsible for managing and investigating a varied caseload of ASB matters across the borough. This includes early intervention approaches, as well as progressing cases that require formal enforcement action. You will work directly with residents, victims, and perpetrators of ASB, providing clear guidance and delivering proportionate actions to resolve issues. The successful candidate will also be responsible for preparing legal cases, including drafting witness statements, preparing court...

Revenues & Benefits Systems Officer - Elmbridge Council

Added 03/06/2026

Revenues & Benefits Systems Officer - Elmbridge Full/time | 36 hours per week | Monday-Friday | Office/based (review possible part home working after initial month) We are seeking a Benefits professional with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role. This position is ideal for someone who understands the operational side of Benefits and wants to move into a more technical, systems?focused career path. The role centers on maintaining, developing, and improving our Benefits systems, ensuring accuracy, efficiency, and compliance across all processes. You will work...

Benefits Officer - Wolverhampton

Added 28/05/2026

Benefits Officer - Wolverhampton We are looking for a dedicated and customer-focused Financial Support & Benefits Officer to join our team. In this role, you will work directly with residents to help them manage their housing costs by providing guidance, financial support, and administering key support schemes. The primary purpose of this role is to support clients in paying their rent and council tax through the provision of financial assistance, including the administration of Discretionary Financial Support Schemes, as well as offering information and signposting to wider financial inclusion services. You will play a vital role in ensuring residents receive...

Benefits Officer - Wolverhampton

Added 27/05/2026

Benefits Officer - Wolverhampton We are looking for a dedicated and customer-focused Financial Support & Benefits Officer to join our team. In this role, you will work directly with residents to help them manage their housing costs by providing guidance, financial support, and administering key support schemes. The primary purpose of this role is to support clients in paying their rent and council tax through the provision of financial assistance, including the administration of Discretionary Financial Support Schemes, as well as offering information and signposting to wider financial inclusion services. You will play a vital role in ensuring residents receive...

Benefits & Welfare Officer Workingham

Added 21/05/2026

Benefits & Welfare Officer Workingham We are looking for a dedicated and customer-focused Financial Support & Benefits Officer to join our team. In this role, you will work directly with residents to help them manage their housing costs by providing guidance, financial support, and administering key support schemes. The primary purpose of this role is to support clients in paying their rent and council tax through the provision of financial assistance, including the administration of Discretionary Financial Support Schemes, as well as offering information and signposting to wider financial inclusion services. You will play a vital role in ensuring residents...

Prevention, Data & Outcomes Lead - Rugby

Added 13/05/2026

PURPOSE OF THE JOB To lead the delivery, monitoring and continuous improvement of homelessness and housing outcomes across prevention, relief, early intervention, rough sleeping, temporary accommodation, waiting list and enabling functions, ensuring performance and outcomes align with the Local Outcomes Framework and the National Plan to End Homelessness. The postholder will drive the Council's compliance with: * A National Plan to End Homelessness, including the move from crisis response to prevention, targeted intervention, improved emergency responses, and long term recovery pathways. * The Local Outcomes Framework (LOF), ensuring transparent performance, robust data, and delivery of priority homelessness outcomes measured through...

Interim Head of Revenues and Benefits

Added 11/06/2026

Interim Head of Revenues and BenefitsCentral Bedfordshire Council Office attendance (across CBC) is expected, but will typically be once per week We want someone who has previous experience of working at senior leadership level as this role is leading a high performing service, overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Councils Corporate Fraud Team. There will be a strong focus on the collection fund, policy development and service transformation. The successful candidate will act as the Councils lead expert on Revenues and Benefits legislation,...

Head of Revenue and Benefits - Lewisham

Added 31/03/2026

Head of Revenue and Benefits - Lewisham - £600 UMB P/D *** focus of the role is on the Collection Fund (Council Tax and Business Rates) overseeing the processing and system re-procurement and Benefits administration*** As the Councils lead expert on statutory Revenues and Benefits regulations and requirements be accountable to and advise the Executive Director for Corporate resources (s151) on the strategic development, management and leadership of the Councils Revenues and Benefits (Revs & Bens) Service. And lead the teams responsible for the administration and collection of council tax, business rates, housing benefit, council tax support, and other related...

Later Living Officer (Sheltered Housing Officer) - Enfield

Added 26/05/2026

Lone working, and site based Provide high quality and comprehensive support to the service user to empower and to plan, work towards and achieving their outcomes. Work effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies and legislation. Work flexibly to deliver a tenure blind wholesome people and place offer for residents in Housing for older people and specialist housing ensuring the needs of the wider community are met. Manage complex casework including but not limited to safeguarding, domestic abuse,...

Homelessness & Housing Solutions Officer - Bromsgrove & Redditch council - £30 p/h umb

Added 17/07/2026

Homelessness & Housing Solutions Officer - Bromsgrove & Redditch council - £30 p/h umbA Homelessness Prevention Officer supports people who are homeless or at risk by assessing their needs, creating personalised housing plans, and taking practical steps to help them keep or secure accommodation. Core duties include casework, negotiating with landlords, providing advice on housing rights, linking clients with support services, and recording decisions in line with the Homelessness Reduction Act 2017 £30 umbrella £22 per hour PAYE £2 agency margin 3 months contract with possible extension 2 days per week working from the office * At least 3 years...

Rent Income Recovery Officer - Sutton - £22.84 p/h umb

Added 17/07/2026

Rent Income Recovery Officer - Sutton - £22.84 p/h umbWe require an experienced temporary Rent Income Recovery Officer with at least 2 years' recent social housing experience, specifically including Former Tenant Arrears (FTA) recovery. The successful candidate should be able to manage an FTA caseload independently, trace former tenants, negotiate repayment arrangements, maximise debt recovery, use a housing management system confidently, and require minimal training. This is temporary cover for an existing FTA officer who is on secondment. Main responsibilities: 1. Responsibility for the recovery of former tenant rent arrears. 2. Responsibility for the recovery of former tenant court costs...

Housing Options Officer - Bracknell - £36.10 p/h umb

Added 14/07/2026

Housing Options Officer - Bracknell - £36.10 p/h umbMust be able to attend the office once a week to offer a face to face assessmentPrevious working experience of Abritas/Civica required To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII as amended by the Homeless Reduction Act 2017 and meet the Councils statutory obligations in relation to providing high quality housing advice and homeless services including the s184 notifications and direct communication via phone, email or in person, with members of the public seeking support or advice To undertake assessment and triage duties as part...